Alex Schroder

Angestellt, Domain Expert CRM, METRO Digital GmbH

Düsseldorf, Deutschland

Fähigkeiten und Kenntnisse

Customer Relationship Management
Business Intelligence
Big Data
Data Warehouse
Call Center
Field Force Management
Campaign Management
Online-Marketing
e-Commerce
Multichannel Management
Digital Transformation
Change Management
Management Consulting
international multi-project and program management
Requirements Engineering
Software Development

Werdegang

Berufserfahrung von Alex Schroder

  • Bis heute 3 Jahre und 5 Monate, seit Jan. 2021

    Domain Expert CRM

    METRO Digital GmbH
  • Bis heute 19 Jahre und 5 Monate, seit Jan. 2005

    Managing Director Operations

    Schroder Real Estate

  • 15 Jahre und 9 Monate, Apr. 2005 - Dez. 2020

    Head of BSC Customer Marketing

    Metro Cash&Carry International

    Development of international (Retail) Marketing and Sales Concepts and Customer Relationship Management processes, preparation of Multichannel and Digital Transformation processes, deployment of IT supported solutions like Campaign Management, Call Center, Webshops, Customer Analytics within the Metro international organization / to 30 countries, 5+Mio€ Siebel implementation project

  • 3 Jahre und 7 Monate, Sep. 2001 - März 2005

    Senior Department Manager

    Metro Cash & Carry International

    IT / IM Change Management, Application and process deployment to several countries, Business Solution responsibility for CRM and Business Intelligence, deployment in 15+ countries.

  • 1 Jahr und 8 Monate, Jan. 2000 - Aug. 2001

    Business Development Manager CRM

    MicroStrategy Deutschland

    Business / sales development with focus Customer Relationship Management, Marketing Automation.

  • 13 Jahre, Jan. 1987 - Dez. 1999

    Senior / Principal Consultant

    several

    MAN Roland Druckmaschinen AG, Andersen Consulting GmbH, METRO Großhandelsgesellschaft mbH, Siemens Nixdorf Retail and Banking Systems GmbH, Material Management, Logistics, Supply Chain Management, Management Consulting, Information Planning, SAP Consulting, Category Management, Data Warehousin

Ausbildung von Alex Schroder

  • 5 Jahre und 1 Monat, Okt. 1980 - Okt. 1985

    Business Administration

    University of Cologne

Sprachen

  • Englisch

    Fließend

  • Spanisch

    Grundlagen

  • Französisch

    Gut

  • Italienisch

    Grundlagen

  • Deutsch

    Muttersprache

Interessen

Digital Readiness
Customer Analytics
Change Management
intercultural experience
travel
british humor
DJI Phantom 2 & GoPro
Virtual Reality opportunities

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