Stefan Krause
Angestellt, Senior Project Manager, Accenture
Haltern am See, Deutschland
Werdegang
Berufserfahrung von Stefan Krause
Bis heute 3 Jahre und 5 Monate, seit Feb. 2021
Senior Project Manager
Accenture
4 Jahre und 1 Monat, Jan. 2017 - Jan. 2021
Senior Project Manager
NCR GmbH
9 Jahre und 1 Monat, Dez. 2007 - Dez. 2016
Corporate Product Support Manager
Hewlett-Packard GmbH
As the corporate Product Service Manager in the HP Services Organization, I'm responsible to define service and support strategies for newly to be introduced Imaging and Printing products. Within this role I'm focusing on Large and Wide format printing products as well as on HP's new market leading,
5 Jahre und 8 Monate, Apr. 2002 - Nov. 2007
Learning Program Manager
Hewlett-Packard GmbH
As the learning program manager for IPG products, I was responsible to develop new training strategies for the companies support organization. My customers at that time were internal employees who are customer facing, by eihter providing remote (phone) support or have to do on-site repair. I also managed a yearly budget of about 200k$ to develop training material leveraging existing material and create new material.
6 Jahre und 9 Monate, Mai 1995 - 2002
Remote support Engineer
Hewlett-Packard GmbH
Troubleshooting customer issues on HP Designjet printer. Managing complex technical escalation. Development of indepth troubleshooting tools to significantly lower support cost and accelerate time to solution.
Ausbildung von Stefan Krause
Schule für Elektrotechnik Essen
Sprachen
Deutsch
Muttersprache
Englisch
Fließend