Maria Fernanda Abella Avila

is working from home. 🏡

Angestellt, Technical Account Manager, Sourcepoint Technologies

Abschluss: Master in Business Management, Oxford Brookes University

Berlin, Deutschland

Fähigkeiten und Kenntnisse

Consulting
E-Commerce
Customer care
Customer Support
Jira
Salesforce CRM
Microsoft Excel
Microsoft Word
Microsoft Powerpoint
Communication skills
GitHub
Docusign
Digital strategy
Contract Negotiation
Negotiation skills
Product Training
Customer success
capable of working under pressure
time management skills
Prioritizing skills

Werdegang

Berufserfahrung von Maria Fernanda Abella Avila

  • Bis heute 3 Jahre und 6 Monate, seit Jan. 2021

    Technical Account Manager

    Sourcepoint Technologies
  • 2 Jahre und 6 Monate, Juli 2018 - Dez. 2020

    Partner and Customer Success Manager International

    Nosto Solutions GmbH

    - Enterprise clients consultation and product training of E-commerce products and services. - Merchant retention/minimize customer churn. - Hold Ecommerce personalisation products demos for Multinational brands, agencies and tech partners. - Sustain business growth and profitability by maximizing value. - Business development, contract negotiation and onboarding. - Provide Technical and Product Support. - Increase customers' lifetime value through upselling and cross-selling.

  • 10 Monate, Juli 2017 - Apr. 2018

    Trainee Business Development and Account manager

    BidderPlace GmbH by Olamobile

    Responsible of generating 25000e per month through: * Identify and acquire new publisher accounts * New business scouting in Social and professional networks. * Incubate new publisher and grow accounts until stabilization * Negotiate with publishers and optimize accounts: IOS,PO,ECPM,CR,payment aspects

  • 5 Monate, Dez. 2016 - Apr. 2017

    Publisher coordinator Intern

    Glispa Global Group

    Inbound of publishers: Onboarding, development and scaling worldwide mobile traffic sources. * Actively seeking, evaluation of potential and negotiation of new distribution partners. * Identify potential areas of opportunity to connect the right publisher with the right campaign to maximize advertisers’ spend. * Analysis, tracking and feedback of compliance and quality reports to optimize on traffic sources. * Newsletter management and design

  • 1 Jahr und 3 Monate, Sep. 2015 - Nov. 2016

    Sales Assistant

    Jigsaw Oxford

    * Achieve sales goals of the Store * Customer service * Delivery, stock room and cashier management * Merchandising * Brand promotion and customer loyalty creation * Inventory management * Create and improve mechanisms to prevent inventory losses

Ausbildung von Maria Fernanda Abella Avila

  • 1 Jahr und 1 Monat, Sep. 2015 - Sep. 2016

    Business Management

    Oxford Brookes University

  • 1 Jahr und 1 Monat, Sep. 2014 - Sep. 2015

    Bachelor Degree of Science in International Business

    Oxford Brookes University, Oxford, England.

  • 2 Jahre und 8 Monate, Sep. 2013 - Apr. 2016

    Marketing and Business

    École de commerce de Dijon

Sprachen

  • Französisch

    Fließend

  • Englisch

    Fließend

  • Spanisch

    Muttersprache

  • Deutsch

    Gut

Interessen

Social services
Sport
Travel
E-Commerce
Retail
Innovation
Project management
Customer success
Fashion
Product Training
Marketing
Advisory Services

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