Puscasu Geanina

To protect and profitably grow the company business customers data by leading and managing a telesales team to deliver on the Sales acquisition and retention targets. To deliver the team sales target. To develop people sales skills by regular coaching activities: on the job training, role plays and sharing best practices. Ensures all staff is fully trained in: Sales consultative tactics& positioning. Department soft applications and sales pipeline management rules.

To lead the necessary steps for development or replacement of the existing software application Sales Force Automation in order to accommodate better the specific needs of the Telesales Business & Consumer Channel To develop& implement processes and procedures for both Telesales Business & Consumer Leads Campaign Management, from the existing customer base and from outside the base. To manage the operational implementation and maintenance phases of the Telesales Business & Consumer new teams in Ploiesti

Reaching the monthly sales target Constantly finding new methods of identifying potential customers and approaching them Building and maintaining exceptional relationships with customers and partners Putting together personalized offers for customers and providing professional consultancy Determining the customer satisfaction level with respect to the delivered products and services