Ing. Paulina Bravo Zubiria

Welcome to my XING. I’m Paulina, an energetic and proactive Mechanical Engineer with a strongly developed administrative background and 3 years of experience in Customer Service. Currently being part of Seco Tools as Process Lead Customer Support, I’m passionate about building strong relationships with customers and finding the best solutions for the upcoming challenges, whether it’s in day to day activities or in more sophisticated and larger projects. My areas of expertise: - Customer relationships management - Process improvement - Customer service My career highlights: - Implemented and standardized a process to reduce the time to create machine documentation by 50% - Exceeded the spare and wear sales goal by 164% If you’d like to discuss interesting topics or have a chat over a virtual coffee, let's connect!