Maria Sefcikova
Bis 2019, Customer Experience Manager, ING Deutschland
Frankfurt, Deutschland
Werdegang
Berufserfahrung von Maria Sefcikova
Brand stewardship to ensure consistent and effective brand portfolio management, new product launches and communication development.
Embed end-to-end customer experience approach in the ING Germany organization in order to drive differentiating customer experience of the ING brand.
Ongoing brand development and translation of brand strategy into internal and external communications.
Leading Samsung's Social Media Center in Wider Europe. Responsible for the management of all social media activities across 27 markets. - global, regional, local strategy development, operational process and analysis. - key liaison between senior global/regional SMC client, agency and the markets - implementation of integrated communications developments for new product launches - monitoring, analysis and improving results of social media channels - local teams training - crisis management
Client: Philip Morris International (Marlboro), EEMA (Serbia, CES)
Client: Philip Morris Germany (Marlboro), Austria, and Switzerland
Client: Philip Morris Germany (Marlboro), Austria
5 Jahre und 6 Monate, Sep. 1998 - Feb. 2004
Account Management
Leo Burnett Chicago
Kellogg's, Keebler Snacks
1 Jahr und 1 Monat, Aug. 1997 - Aug. 1998
Research Analyst
Leo Burnett Chicago
Researcher on an extensive quantitative and qualitative study with the objective to analyze the change in values of the peoples of the former Communist countries.
Ausbildung von Maria Sefcikova
4 Jahre und 9 Monate, Sep. 1992 - Mai 1997
Modern Linguistics
Commenius University, Bratislava, Slovakia
English and Portuguese
Sprachen
Englisch
Fließend
Portugiesisch
Gut
Tschechisch
Muttersprache
Russisch
Gut
Deutsch
Fließend
Polnisch
Grundlagen
Slovak First language
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