Irene Lo
Angestellt, Senior Manager, Customer Service Group, AIG Malaysia Bhd
Kuala Lumpur, Malaysia
Werdegang
Berufserfahrung von Irene Lo
Bis heute 16 Jahre und 5 Monate, seit Feb. 2008
Senior Manager, Customer Service Group
AIG Malaysia Bhd
Managing 13 branch customer service teams nation-wide, consists of 60 staff force in total. Customer Service Operation Management, Operation Process Improvement, working on improving the Service Level company wide, Project Management.
1 Jahr und 5 Monate, Aug. 2006 - Dez. 2007
Marketing Operation Manager
JobsDB Sdn Bhd
Web Operations Management. Operations Management. Involves in B to C marketing activities, B to B marketing activities, Involves in the Process improvement. Improving the back end operation, Database management, involves in awakening the sleeping database project
7 Jahre und 7 Monate, Jan. 1999 - Juli 2006
Marketing Operation Manager
Green Packard Bhd (previously known as Next Telecommunication Sdn Bhd)
Operations Management. Operations Process Improvement. Project management. Leading a team consists of 150 staff force, managing 13 branches nation-wide. CRM system implementation
1 Jahr und 9 Monate, Apr. 1997 - Dez. 1998
Territory Manager
BP Malaysia Bhd
• Business Development for the company, achieve in recruiting good, strong and profitable customers • Overlooking the Key Accounts i.e. the corporate customers – the portfolio of RM30 millions sales • Reconciled the old bad debts of closed to RM3 million • Overlooking the operation of the department • Assessing the creditability of the new accounts • Analyzing the accessibility of the project
3 Jahre und 6 Monate, Okt. 1993 - März 1997
Senior Marketing Executive
Hong Leong Bank Bhd
Credit Loan Analysis and Evaluation, Corporate Marketing, Project Accessibility Evaluation
Ausbildung von Irene Lo
MANAGEMENT + MARKETING
MONASH UNIVERSITY, Melbourne Australia
Change Management, Project Management, Strategic Management, Marketing
Sprachen
Englisch
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