Iddah Awiti

Manage a team of twelve Customer service representatives Trained 15 employees every three months Managing customer service level agreements
 Writing reports on the performance of the team Providing backup for other customer service representatives Professionally handle incoming requests from customers Managing customer support and quality communication for each client Fraud prevention service

Coursework on macroeconomics, microeconomics, public policy, health economics, and econometrics. Thesis- The Effect of Exports on the Economy: The Case of Kenya.