Daniel Krieg

- Lead Pfizer Pharma Customer Service Team (10 associates and 2 associated external call centers) - Ensure O2C process to supply to German customers including financial processes in compliance with German pharmaceutical laws, GDP Guideline, Sarbanes Oxley Act and the internal Quality Management System - Decisions on special customer requests (complaints, payment terms) - Key Account Management Wholesalers - Coordination of associated external call centers

Team Lead for Demand Management Team with responsibility for 7 markets in Europe - Establishment of new Demand Management Team for enlarged responsibilities for 7 markets (2 associates) - Management of Demand vs. production planning as interface between market Marketing and international production plants - Meet target metrics regarding forecast accuracy, stock availability and inventory value - Enlarge leadership capabilities

Project Lead / PMO for several internal projects at Pfizer Hellas A.E. on 1 year international assignment Projects related to: - Distribution strategy - Crisis Management - ERP Deployment

DANE ERP Program (SAP Deployment) in parallel to day-to-day job - Change Management - Communications - User Mapping - Training - Cutover planning

- Intensified more strategic focus of previous function Junior Trade Manager - Managerial responsibility (1 associate) - Job Enlargement by building Key Account Management for pharmaceutical wholesale sector in Germany - Adopt financial submission of import tracking from Finance – assure adequate and correct crediting/debiting of imports into Germany - Development and implementation of more pro-active methods in Trade Management (imports/exports) to be in front of the market (act and not react)