Arturo Brito

Angestellt, VP- Customer Retention & Cross-Sell, Countrywide Financial Corporation

Palmdale, Vereinigte Staaten

Fähigkeiten und Kenntnisse

Contact & Call Center Operations Management
Customer Care
Business Process Outsourcing (BPO)
Program Management
Customer Relationship Management (CRM)
Financial Operations Management
Cross-Sell and Customer Retention
Hispanic Market and Latin America Studies and Call

Werdegang

Berufserfahrung von Arturo Brito

  • Bis heute 18 Jahre und 11 Monate, seit Aug. 2005

    VP- Customer Retention & Cross-Sell

    Countrywide Financial Corporation

  • 1 Jahr und 4 Monate, Jan. 2004 - Apr. 2005

    Sr. Client/Call Center Operations Manager

    Arvato Services Canada Inc.

  • 6 Jahre und 7 Monate, Juli 1997 - Jan. 2004

    Call Center Manager

    Arvato Services Inc.

  • 2 Jahre und 11 Monate, Feb. 1994 - Dez. 1996

    Customer Service Manager

    A & K, Inc.

Ausbildung von Arturo Brito

  • California State University Northridge,

    University of Phoenix, Tulane University - Freeman School of Business

Sprachen

  • Englisch

    -

  • Spanisch

    -

  • Französisch

    -

Interessen

Further development of my career
network
and involvement in the customer care and call center operations industry. Currently highly interested in pursuing a position for overseeing call center operations in Mexico and/or Latin America. ** Please also visit my page at LinkedIn.com**

21 Mio. XING Mitglieder, von A bis Z