Zlatko Jaksic

Organization and maintenance of procurement: continuously assessing requirements, performing market research, identifying suppliers, developing relationships, negotiating solutions, reviewing contracts, handling changes and issues. Managing software inventory and license allocation across all divisions of the company in 4 countries, with 300 employees. Regular coordination with relevant departments. Supporting the improvement of procurement processes and practices.

• Worked on detailed proposals for improving the process landscape and supported the development and implementation of process optimizations. • Responsible for formalizing and documenting processes for certification and audits. • Coordinated closely with all relevant departments in 4 different countries to capture the complete business processes. • Responsible for reporting, dissemination and presentation of newly developed and updated processes.

Translation of documents, press releases, reports; continuous updates of the English version of the official web site; Yearly statistical and qualitative assessment of hate speech persistence in the media in BiH, through analysis of complaints received by the bodies responsible for self-regulation of the press and online media, and regulation of electronic media (300 - 700 cases evaluated depending on year; software used: Excel)

Quarterly statistical analysis of working conditions in BiH upon over 600 surveys conducted with the Trade Union members on a national level (software used: Survey Monkey for data collection, Excel for analysis); Compiled advocacy reports and brochures for government and donors

Financial sector project implemented in BiH: “Strengthening the Public Internal Financial Control System in Bosnia and Herzegovina” Organized internal audit trainings for officials of all government levels in BiH: engagement of experts/lecturers, venues, schedules, presentation formatting, accommodations, travel, translations, quality surveys; Responsible for project related administrative duties: hours worked, payrolls, translated reports/documents, communication with stakeholders

Reconciliation project implemented in BiH: “Bosnian Bones, Spanish Ghosts: 'Transitional Justice' and the Legal Shaping of Memory after Two Modern Conflicts” http://bosnianbonesspanishghosts.com/BBSG/ Mapped donor funds for transitional justice initiatives in BiH 1996 - 2005; Examined and translated transcripts from interviews and focus groups; Consecutive translation of international coordinator conference

Analyzed studies, policies, laws and developments relating to the economic, political, legislative, educational and cultural situation in BiH; Collaborated on key reports; Organized field research activities through-out entire BiH: arranged meetings with government officials, experts, business owners, target groups; organized venues, travel and accommodation; conducted interviews and focus groups

Organized the 15-day Regional Restoration Camp for 30 students from the Western-Balkan Region and excursions for over 90 elementary and secondary school students; Arranged travel, accommodation, visas; Translated lectures, tours, documents

2 Policy-research projects implemented in BiH: 1. “The Wider Benefits of Investments in Cultural Heritage in the Western Balkans”; 2. “Mapping of VET Policies and Practices for Social Inclusion and Cohesion” Conducted country-wide field research; Assessed the actual situation against policies and strategies in effect ; Organized and analyzed over 450 surveys of secondary school students and teachers around BiH (software used: Excel)

Organized seminars, conferences, hearings and field research ; Performed extensive desk review research; Responsible for fund raising: donor mapping, project idea development, drafting project proposals and budgets

Assisted in the organization of seminars, workshops; updated the website; developed research; translated documents, reports and correspondence

Organized the revision of the business plan; Performed market research and updated the supply network; Assisted with imports, applications for tenders, preparation of tax and customs forms; Engaged in daily accounting activities

Supply Chain Management Energy and Environmental Management

International Business