Tsvetelina Direkova

This role is focused in the end-to-end coordination and sales negotiations between vendors and Ingram Micro resellers. I am responsible for the whole life cycle of the vendor - POS for offers, orders and projects for the vendor and I am dealing with price and project negotiations with the vendor on one side and the resellers on the other. I am providing product consultancy for internal and external customers and I am recommending on product options and solutions best suited for customer and their end users.

Being part of HPE Global License Management Team I support all VW companies that have signed the Enterprise License Agreement between VW SAM, VMware and HPE. My key responsibilities are: - Quarterly onsite review meetings with VW SAM & HPE Sales - Maintaining a documented system of licensing transactions - Managing forecasts to up-front calculate the allocation of licenses - Providing financial analyses as needed in terms of purchased license credits per company

As a process specialist I support the Change and Problem Management for Germany and apply analytical skills to evaluate process change impacts from operational perspective. Additionally I directly communicate with process owners, act as a subject matter expert for the related processes for both internal and external contacts, act in close cooperation with other teams and handle administrative tasks related to daily process support and overall process functionality.

As an Intern I provide administrative and organizational support for key projects on EMEA level (Europe, Middle-East and Africa), communicate with people from over 100 countries in the region thus gaining practical skills and knowledge in a fast-paced business environment.

Customer care and sales promotion; responsible dealing with customer complaints; assisting shoppers to find the goods and products they are looking for.

Giving private lessons in foreign languages such as Bulgarian and German

Participation in projects with small and medium-sized state-owned enterprises and their local and regional development.

Factoring Accounting Controlling Taxes Sustainability Management