Thomas Jaeger

Berufserfahrung von Thomas Jaeger

• Bis heute 4 Jahre und 9 Monate, seit Sep. 2019

  Vice President Global Workplace Solutions

  DIEBOLD NIXDORF

  Leading a global real estate & workplace solutions restructuring / transformation initiative to drive efficiency - leveraging significant space optimization and cost saving potentials Definition and execution of a worldwide program to implement agile and more flexible workplace environments propelling utilization ratios Mentoring and guiding a global organization of +120 people Managing of 280+ global locations with a total budget of ~US$100 with full OPEX and CAPEX ownership

• 4 Jahre und 9 Monate, 2015 - Sep. 2019

  Vice President Global Product Line (ProCash)

  DIEBOLD NIXDORF

  Oversees one of the key global self-service product lines for the banking segment including product life cycle management and business development initiatives. Assumes full P&L ownership of >US$150M annual business volume, including the attainment of 10% YoY growth targets and maintenance of cost efficiencies of >4%. Directs a team of Product Managers and Marketers in driving customer value generation and facilitating product rationalisation programs to streamline offering and maintain competitive edge.

• 1 Jahr und 10 Monate, 2014 - Okt. 2015

  Managing Director & Country President

  Wincor Nixdorf (Philippines) Inc

  Provided commercial, operational, human resources, and strategic leadership to attain country’s annual turnover, bottom line, and cash flow targets. Challenged to restructure and overhaul the operational model including in/outsourcing of critical delivery functions like logistics, contact centre, field service, and supplier management. Revitalised the country’s financial performance to become one of the largest contributors in the region in terms of cash flow.

• 10 Monate, 2014 - Okt. 2014

  Leader, Cash Recycling Systems Centre of Excellence

  Wincor Nixdorf Retail & Banking Systems Co Ltd, China

  Facilitated mission-critical projects to elevate customer satisfaction for the biggest cash recycling system market globally. Led multicultural, cross-functional teams of Service, R&D, Marketing, Factory, and Services professionals. Outperformed key competitors across all product performance metrics covering end user availability, transaction performance, and costing benchmarks. Assembled and developed a service excellence team to meet the evolving needs of customers across the Chinese market.

• 2 Jahre und 10 Monate, 2012 - Okt. 2014

  Regional Director, Operations & Strategic Programs

  Wincor Nixdorf Pte Ltd, Singapore

  Co-led the Banking Business for the Asia Pacific region with an annual turnover in excess of US$200M. Pioneered new measures for production forecasting process to ensure balanced capacity planning, material preparation, and delivery readiness for customer products. Rolled out tactical programs for a newly launched product portfolio over an 18-month period across APEC. Turned around red status professional services projects in Indonesia, recovering profitability for 2 critical projects within 9 months.

• 6 Jahre und 10 Monate, 2006 - Okt. 2012

  Director, Service Management Asia Pacific

  Wincor Nixdorf Pte Ltd, Singapore

  Managed IT service activities in Australia, India, Thailand, and Indonesia, with total accountabilities for P&L and strategy execution. Mapped out and executed local service processes spanning contact centre, logistics, service engineering, and performance monitoring, applying a green field approach. Pivotal in due diligence evaluations prior to acquisitions of selected service delivery functions.

• 10 Jahre und 10 Monate, 1996 - Okt. 2006

  International Service Partner Manager / Head, International Service Management

  Wincor Nixdorf International GmbH, Germany

  Entrusted to investigate and provide meaningful recommendations to meet the evolving requirements of service partners. Crafted service strategies supporting a service network ramp-up across Europe covering markets like Poland, Norway, and France. Negotiated and agreed upon specific budget figures within the assigned corporate targets for 10+ European markets. Continuously updated global price database to enhance efficiency and response time to complex customer quotation requests.

• 3 Jahre und 10 Monate, 1991 - Okt. 1994

  Fachberater Betriebswirtschaftliche Organization (FBO)

  ATIW Berufskolleg, Germany

• 3 Jahre und 10 Monate, 1991 - Okt. 1994

  Industriekaufmann

  HK Ostwestfalen (Chamber of Commerce), Germany