Tatjana Knauer

Running supplier technical integration project for Tech Data’s largest product line , standardising systems & processes in 17 EMEA countries.

Developed and implemented digital strategy for automation of order-to-invoice processes. Managed and developed central services team, supported 17 countries.

Ran project for Tech Data’s Iberian affiliate in Madrid. Planned and monitored project deliverables, milestones, timeline and budget. Coordinated all work streams: IT development, IT services, Finance, testing, legal, logistics over several European countries. Accountable for project progress in internal Steering (Tech Data Management) and external steering (customer).

Managed online shop project from concept to go-live in 17 countries. Planned and monitored project deliverables, milestones, timeline and budget. Worked with stakeholders to define business requirements and compose functional specifications. Coordinated all work streams: development, testing, legal. Compiled project documentation and management reports. Accountable for project progress; reported on regular basis to Tech Data Management / steering committee.

Planned and monitored project deliverables, milestones, timeline and budget. Managed service providers (portal, CRM). Defined business requirements, functional specifications. Planned and headed technical and business integration of carriers. Designed, implemented and documented business processes, trained staff. Compiled project documentation and management reports. Accounted for and reported project progress on regular basis to Neopost Management / steering committee.

Supported pre-merger preparation and post-merger integration. Planned and monitored project deliverables, milestones and timeline. Integrated operational entities in seven European countries (human resources, operations, sales, marketing, logistics). Compiled project documentation and management reports. Accounted for and reported project progress on regular basis to Tech Data Management / steering committee.

Designed and implemented standard business processes / operating procedure (SOP). Created operational blueprint for communication and reporting processes. Successfully managed technical and business integration projects; cross-functional collaboration with IT, warehouse, logistics, finance.

Designed and implement standard business processes / operating procedure (SOP) for consulting projects. Created operational blueprint, documented processes, trained and coached consultants. As consultant, successfully carried out projects in business process optimization and outsourcing.

Business Unit 3Dconnexion

Tasked to re-animate international project team after two failed. Successfully headed project from design of franking machines to market launch. Planned and monitored project deliverables, milestones, timeline. Coordinated all work streams in France, UK and Germany: hardware and software development, quality assurance (QA), strategic and operational marketing, technical support, sourcing and production, sales, IT, logistics; accreditation and compliance with Deutsche Post.

Managed pre-merger preparation and post-merger integration. Integrated operational entities in seven European countries.

Successfully led development of innovative services concept for Lafarge roofing business worldwide. Co-developed solutions brand and promoted as internal ambassador and to partners. Introduced brand and pilot solutions to building industry in test markets.

Successfully introduced innovative business concept and positioned new brand in the life sciences industry. Developed marketing and communication strategy for Germany, UK and France. Controlled marketing budget. Managed press relations and agencies. Recruited, managed and developed a marketing team of 4.