Sumit Mishra

Bis 2021, Production Support Engineer, Capgemini

Bangalore, State of Karnataka, India, Indien

Über mich

Cloud Engineer | Production Support | Exp. in Python & Linux Scripting | AWS | Azure Certified | Linux | APIs | DevOps | ITIL Certified | GIT | Kubernetes | Java & C++ | SQL | DataDog | Retool | JIRA | Docker | Looker - Experienced on solving customer problems, improving Day-to-Day Environment. Specialising in Production support and Backup & Restore. 
 - My experience includes Monitoring, troubleshooting, Root cause analysis, Provide best solution of problem, etc. - Keep the Production App up and Running. -Test App on WIP and Staging Env. -Monitoring Production Service and Database performance. -Work and troubleshoot day to day bugs. -Root cause analysis of the Bugs/Issues. -Experience on Incident & Maintenance management, and ITIL Best Practice. -Working with the development team in debugging the issue. -knowledge in Javascript & Python Programming. -Working experience on LINUX/UNIX platform. -Expertise in Writing SQL Queries. -Hands on Experience on tools like Datadog & Retool

Fähigkeiten und Kenntnisse

Application support
SQL
Automation
Incident Management
Jira
Linux
Support
Software
Application
Kubernetes
Documentation
Technical Documentation
Operation and Maintenance
Networker
Veritas NetBackup
Data domain
Jenkins
Java
JavaScript
Python
Scripting
BMC Remedy
ServiceNow
Zabbix
Splunk
Database
MySQL
Datadog
Looker
Retool
Log
Windows Server
LINUX server
BMC Control-M
Backup/Restore
Disaster Recovery
MS Office
SOAP
REST
Web Services
HTML
CSS
Cloud Computing
Microsoft Azure
AWS Cloud
Leadership
Requirements Engineering
Requirements Analysis
Data Analysis
FinTech
Confluence
RDBMS
Networking
Agile Methods
pagerduty
Kibana
Performance Monitoring
GitHub
Product Support

Werdegang

Berufserfahrung von Sumit Mishra

  • Bis heute 2 Jahre und 8 Monate, seit Nov. 2021

    Cloud Engineer

    Tide

  • 4 Jahre, Dez. 2017 - Nov. 2021

    Production Support Engineer

    Capgemini

    Troubleshooting day to day Application issues/Bugs - Data and Log analysis in troubleshooting - Monitor Application Trend on Looker and Datadog - Monitor and Analyse Application logs - Supported UK Tide app for a long time - Part of Tide India from Initial App development phase - Expertise in writing SQL queries - Keep Production App Up and running - Test Application on WIP and Staging Environment - Work with Development team in debugging the issue. - Provide Root cause analysis of different Bugs/Issue

Sprachen

  • Englisch

    Fließend

  • Hindi

    Muttersprache

Interessen

Music
Travel
Cycling
Books

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