Stefan Dombosch

Partner at STEM Hotels - a Miami-based company specializing in True Boutique Hotels. Projects include various properties in China, Qatar, the UK and the US. Responsibilities included recruitment of senior management and line staff, development of individual standard operating procedures for all hotels, budgeting and forecasting, analysis of property layout and guest room configuration, development of marketing strategies, including third-party and online booking engines.

Lead the operations team of the hotel and delivered results that contributed to the overall success of the property, focusing on driving sales and profitability; ensured that brand standards are met; analyzed business results and worked to develop effective strategies to address problem areas; assisted in preparing and implementing annual budgeting and staffing guidelines ; ensured that appropriate resources were available to meet and exceed the property's prescribed operational performance levels.

Managed on-board fine art gallery and auction sales; trained and supervised support and sales staff on various Princess and Cunard vessels sailing internationally; devised and implemented on-board marketing strategies; ensured adherence to corporate policies and procedures; prepared complex financial reports for on-board and shore-side senior management; audited inventory and monitored performance of fleet-wide gallery managers.

Maintain corporate financial records including accounts receivable, payable and payroll; develop and implement marketing strategies; responsible for business development and coordination of cross-promotional events; preparation of budgets, forecasts, sales, revenue, inventory and profit analyses; develop and maintain accounting controls; train and supervise employees; manage relationships with vendors, clients and financial institutions.

Coordinate project location arrangements for international clientele; promote and develop customer relations; maintain accounts receivable, payable and payroll records; collect aged receivables; account reconciliation.

Course lecturer for introductory and intermediate German conversation, linguistics, culture and business of Germany; developed international exchange program with Universität Leipzig.

International Business Management

ESOL, German, Physical Education