Sienna Hong

• Developed a system to improve efficiency of picking process for warehouse • Developed a web application to deal with the repair process of mobile phones • Improved allocation and dispatch procedures by creating stored procedures • Managed extensive data sets using SQL Server Analysis Services (SSAS)

• Generated sales reports connected to SQL server using VBA along with data analysis • Made plans for allocating stocks to stores based on data extracted from DB • Reviewed and updated the capacity and stock levels of stores • Automated processes with macro and VBA programming skills to improve processing time

• Analysed the new requirements that telecommunications companies required • Developed application programs and added new features on a mobile platform in C and C++ • Tested the new features and programs and verified all functionalities • Responsible for troubleshooting and debugging the field problems • Created technical documents of the applications developed to maintain them effectively