Shiou Li Lin

Extensive project leadership; ERP system implementation, production line product development and delivery. Project scope, scheduling, management plans and other requirements. Highly successful in improving workforce process efficiencies by 20% - Utilize SQL to gather data - Design and integrate systems that deliver greater business and operational efficiencies.

Delivered outstanding customer service and business intelligence in guest services; within six months was promoted to the VIP floor. Quickly responded to guest requests and utilized a polished and professional demeanor to manage any type of request or problem. - Provided excellent patron service and support in this very busy hotel and assisted with all types of requests, from lost keys to special item requests that promoted repeat business and outstanding customer satisfaction ratings.

Utilized extensive knowledge and experience and multilingual expertise to drive global sales revenue and expansion for this global cable company. Developed lucrative business relations. - Significantly grew global sales revenue five times in three years - Developed and implemented a full-scale sales operation in China factory with 1000 employees. - Setup a branch office in Taipei. - Met with C-level executives and key decision makers to close on large sales