Sabine Mayer

Angestellt, Bitbucket Cloud Growth Support Manager, e-Core / Atlassian

Curitiba, Brasilien

Über mich

German, Italian & Brazilian Citizenship. More than 24 years of experience working with IT mostly in International Companies. Experience with customer support, development, and small/medium project planning, BI, and management. Experience managing small/medium-sized multicultural groups (US, Bangkok, Sri Lanka, China, France, Belgium, and India) and international support managing resources, workload, and work selection. Experience in gathering requirements and business needs to transform into solutions (Business Analyst). Ability to build personas, customs journey maps, and flow diagrams. Experience in working with Agile teams (scrum, kanban, scrum ban). Ability to manage multiple and competing priorities effectively. Excellent communication skills. Facilitation and conflict management skills. Good skills and knowledge leadership, continual improvement, empowerment, and Conflict Management. Fast Learner Available to travel Myer Briggs: ISTJ https://trailblazer.me/id/smayer27

Fähigkeiten und Kenntnisse

Support
Help desk
Application Support
Information technology
Management
Project Management
English Language
Ticketsystem
Business Development
Problem Solving
Coaching
Customer satisfaction
SLA
KPI
Incident Management
Workload
Workload Manager
Support Services
Software
Business Intelligence
Data Analysis
Business Process Management
Facilitation
Conflict Management
User stories
UX

Werdegang

Berufserfahrung von Sabine Mayer

  • Bis heute 1 Jahr, seit Juni 2023

    Bitbucket Cloud Growth Support Manager

    e-Core / Atlassian

  • 1 Jahr und 2 Monate, Mai 2022 - Juni 2023

    Application Support Manager

    Wiley

  • 2 Jahre und 8 Monate, Okt. 2019 - Mai 2022

    Technical Support Manager

    CrossKnowledge
  • 1 Jahr und 3 Monate, Juni 2018 - Aug. 2019

    Business Intelligence Analyst

    Minauro

  • 6 Monate, Nov. 2017 - Apr. 2018

    Business Intelligence Consultant

    Aubay

  • 1 Jahr und 2 Monate, Aug. 2016 - Sep. 2017

    Production Manager

    CrossKnowledge
  • 10 Jahre und 11 Monate, Sep. 2005 - Juli 2016

    Systems Analyst

    ExxonMobil

Ausbildung von Sabine Mayer

  • Bis heute 4 Monate, seit Feb. 2024

    MBA Leadership, Team Management and Productivity

    PUCRS

  • 11 Monate, Juni 2021 - Apr. 2022

    Neuroscience

    Unyleya

  • 3 Jahre und 1 Monat, Jan. 1998 - Jan. 2001

    Computer Science

    Universidade Tuiuti do Paraná - UTP

Sprachen

  • Englisch

    Fließend

  • Portugiesisch

    Muttersprache

  • Spanisch

    Gut

  • Deutsch

    Grundlagen

  • Französisch

    Grundlagen

  • Italienisch

    Grundlagen

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