Roberto Dalfino

is available. ✅

Bis 2020, Technico-commercial / Area Sales Manager, Techmaflex / Manuli Hydraulics France

Brüssel, Belgien

Fähigkeiten und Kenntnisse

Oracle
Customer Service
Support
Sales
Customer
Flexible
Call Center
Order Management
Customer Relationship Management
Teamwork
Order Fulfillment
Product Support
Technical Support
positive attitude
proactive personality
Communication skills
Kundenbeziehung
After Sales Management

Werdegang

Berufserfahrung von Roberto Dalfino

  • 2 Jahre, Aug. 2020 - Juli 2022

    Customer Service Specialist

    O&M Halyard EMEA

  • 8 Monate, Jan. 2020 - Aug. 2020

    Technico-commercial / Area Sales Manager

    Techmaflex / Manuli Hydraulics France

  • 7 Monate, Juni 2019 - Dez. 2019

    Team Leader Customer Service & Technical Support

    Grässlin GmbH

    - Managing Customer Service and Technical Supoort team - Process optimization - Technical Support

  • 1 Jahr und 6 Monate, Apr. 2017 - Sep. 2018

    Sabbatical Time

    Sabbatical Time

    Traveling and Paternity

  • 2 Jahre und 4 Monate, Jan. 2015 - Apr. 2017

    Customer Account Coordinator

    Doosan Bobcat EMEA

  • 1 Jahr, Feb. 2014 - Jan. 2015

    Inside Sales Account Manager - Germany Switzerland Austria

    ScanSource Europe

    • Generating profitable business and be responsible for the whole sales cycle • Looking for new customers/opportunities and recruiting those • Building strong business relationships with customers and suppliers • Negotiating pricing and buying • Supporting customers with projects and promoting new products

  • 2 Jahre und 11 Monate, Feb. 2011 - Dez. 2013

    Europe Customer Service Specialist - Germany Switzerland Austria

    PerkinElmer

    • Setting up the service center in Brussels • Dispatching installations of the instruments on customer site • Contracts application of pricing/discount schedules in coordination with the service organization • Setting up the service operations in the new shared service center in eastern Europe

  • 3 Jahre und 1 Monat, Jan. 2008 - Jan. 2011

    Customer Service/Sales Agent EMEA

    Neways

    • Taking and managing orders, by e-mail and phone. • Back office • Technical assistant web master, reporting to the head quarter in Utah - USA

  • 2007 - 2008

    Customer Service Representatives

    Deutsche Telekom AG

    • Technical assistant • Support for online applications

  • 1 Jahr, Jan. 2006 - Dez. 2006

    Customer Support Agent

    Mecon

    • Support of customers and salesmen • Pre - representation the company and negotiations with the legal representatives of the customers

  • 2 Jahre und 11 Monate, Feb. 2003 - Dez. 2005

    Metal Art Design

    Eigenart

    • Art - tailor made of metal • Designing and manufacturing furnishings, stairways, canopies

Ausbildung von Roberto Dalfino

  • 1996 - 2000

    Music

    Jazz Studies program

Sprachen

  • Deutsch

    Muttersprache

  • Englisch

    Fließend

  • Französisch

    Gut

  • Italienisch

    Grundlagen

Interessen

Music production
Playing Music
Motorcycle
Teaching guitar
Artisan italian gelato production
Creating furniture
Family

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