Ralitsa Kirova

Angestellt, CXI and Product & Innovation Insight Manager at Hilti HQ, Hilti AG

Schaan, Liechtenstein

Fähigkeiten und Kenntnisse

Customer Experience
Brand Management
Brand Awareness
Market Research
Data Analytics
Social Media Marketing
Online Travel
APAC Market
Business Development
SPSS
MS Office
InDesign

Werdegang

Berufserfahrung von Ralitsa Kirova

  • Bis heute 2 Jahre und 7 Monate, seit Dez. 2021

    CXI and Product & Innovation Insight Manager at Hilti HQ

    Hilti AG
  • 1 Jahr und 11 Monate, Jan. 2020 - Nov. 2021

    Product & Innovation Insight Manager

    Hilti AG
  • 3 Jahre und 3 Monate, Okt. 2016 - Dez. 2019

    Marketing & Sales Career Starter

    Hilti Schweiz AG

  • 6 Monate, März 2016 - Aug. 2016

    Global Brand Development Intern

    UNİLEVER
  • 5 Monate, Feb. 2014 - Juni 2014

    Business Development Consultant (within University of Lugano)

    Yamamay- Iticom S.p.A.

    - Committed to the measurement and evaluation of international expansion opportunities. My tasks included consumer knowledge, market segmentation, targeting, pricing and competitive analysis. - Delivered a marketing strategy where I highlighted the main advantages (market growth) and disadvantages (consumer behavior, time to market and logistics) of the expansion.

  • 3 Jahre und 4 Monate, Juni 2010 - Sep. 2013

    Store Manager

    Kris Line Ltd. Retail Company

    - Managed a staff of 5 people, focusing on their motivation and performance to provide the highest service quality to the customer. - Established strategic objectives and execution plan in the short and medium term. - Achieved +20% growth in sales, -28% returned products, increased awareness and customer satisfaction.

Ausbildung von Ralitsa Kirova

  • 2 Jahre und 10 Monate, Sep. 2012 - Juni 2015

    Marketing

    Università della Svizzera Italiana, Lugano

    Thesis (ongoing): “Destination Asia: a Marketing Framework for Online Travel Agencies”. Main Subjects: Consumer Behavior, Marketing Research, Digital Marketing, Branding and Advertisement, International Marketing, Marketing Strategy, Service Marketing, Decision Making.

  • 2006 - 2010

    Psychology

    St. Cyril and St. Methodius University of Veliko Turnovo

    Main focus on consumer behavior, social and ogranizational psychology and cognitive psychology.

Sprachen

  • Englisch

    Fließend

  • Italienisch

    Fließend

  • Deutsch

    Gut

  • Russisch

    Grundlagen

  • Bulgarian

    -

Interessen

Blogs about new trends in marketing technology and business development
Learning languages
Different cultures and travels
Cuisine and wine-tasting
Hiking and skiing
Dancing and running
Tabletennis
Fashion and cosmetics

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