Pranav Patel

Lead a Food and Beverage Service, Kitchen and Stewarding team of a 85 men and women and overall Hotel strength of a 184. Responsible for the P&L Statement, Budgets and Capital Expenditure of the Hotel. Established a Guest Services concept of centralizing telephonic communication channels. Acting General Manager for a cumulative period of 2 months. Lead the integration of Taj Values and Philosophies within the Hotel and Stakeholders and established strategies and its deployment to gain market dominance.

Acting General Manager for a cumulative period of 4 months. Lead a Food and Beverage Service, Kitchen and Stewarding team of 90 men and women and overall Resort strength of 220. Achieved a score of 93.1% on the Leading Quality Assurance Survey, highest in the Asia Pacific region for SLH. Achieved an average ARR of four digits in USD with a GOP of 55%, and was responsible for all activities and operational changes made in regards to the improving RevPar, EBITDA and PBIT. Part of the Opening Team

Solely responsible for the entire Food and Beverage Service operations of the Palace, comprising of two Specialty Restaurants, two Bars, In Room Dining, Mini Bar Operations, one Boat and Established the Unique Dining Options of dining on a Floating Pontoon, Private terrace or Garden. Lead a team of 45 men and women. Increased revenue by 35% for the year. Increased alcohol sales by 82% for the year. Increased Avg Spend per cover by over 25%.