Muhammad Dahroug

Angestellt, QC Specialist, Pluto TV

Berlin, Deutschland

Über mich

I have a unique combination of skills that led me to be recognized as one of the top performers at my previous companies. I expertly balance analytical thinking with creative problem-solving, and I have a proven track record of delivering results that exceed expectations.

Fähigkeiten und Kenntnisse

Translation
Quality Management
Video
Logistics
Film editing
Quality Control
Interpreting
Business Development
Machine Learning
Team Development
Logistics Planning
Leadership development
Library
Statistics
Customer Relationship Management
Demand Management
Customer Support
Customer care
Service Management
Customer service
International relations
Complaint management
People Management
After Sales Support
Warehousing
Customer satisfaction
Archiving
Process Optimization
Leadership skills
Contact Center Management
Disposition of Goods
Project Coordinating
Leadership
Change Management
Research and Development

Werdegang

Berufserfahrung von Muhammad Dahroug

  • Bis heute 2 Jahre und 2 Monate, seit Mai 2022

    QC Specialist

    Pluto TV

    Support Pluto TV's language content initiatives. Transcoding digital video files using proprietary systems. Working with ProRes, H.264 (HQ), MPEG and M3U8 media codecs. QC of HD & SD video. Accurately upload, ingest and QC content and metadata. Communicating QC rejections and production blockers with extreme detail. Communicate issues and rejections to external labs and partners. Read and manipulate JSON files. Perform playback QC's using various proprietary programs. Atlassian Suite - Kanban/JIRA.

  • 1 Jahr und 4 Monate, Jan. 2021 - Apr. 2022

    Translator, Localization, Senior Quality Control and Video editor

    Ovalmedia

    Handle the transcription, translation and Syncing the subtitles. Creating a 'how to use’ guide for different types of software to fasten the workflow. Working on the guidelines to have consistency between all languages. Coordinate with post-production on different shows. Ensure that deliverables are on time and according to our standards. Constantly reflect on the workflow processes and find ways to optimize them. Publishing content on various platforms. Coordinate with the team to solve the problems.

  • 8 Monate, Juni 2020 - Jan. 2021

    QC Specialist and Localization

    Pixelogic Media

    Responsible for the evaluation and QC of translated audio and subtitle files. Reporting error patterns to improve quality control workflows. Evaluate worldwide translators based on linguistic and technical quality. Review language style guides for the quality control process to facilitate the R&D team for possible automated checks. Continuously researching and identifying new tools and systems to enhance operational workflows. Abide by security policies and protect information assets entrusted to me.

  • 5 Jahre und 1 Monat, Juni 2015 - Juni 2020

    Senior Gifts, Collections and Processing

    The American University in Cairo

    Performing library catalog searches, processing gifts, organizing data, and conducting bibliographic research. Affixes labels, bar-codes, property stamps, and security strips. Routes checked-in materials to the appropriate processing or shelving location. Updating periodicals list every month. Searches on the database to determine whether the books already own or have been ordered. Searches the database to locate matching or similar bibliographic records.

  • 5 Jahre und 1 Monat, Juni 2015 - Juni 2020

    Senior QC and creative content

    Masreya Media

    Analyze content to identify and solve localization challenges. Manage and preserve strong relationships with dubbing studios, directors, and talents. Working with content creators to balance the needs of the dubbing audience with nuances of creative vision. Oversee dubbed recordings as needed in-person with dubbing production supervisors to establish and ensure creative expectations. Supervising and QC for the mixing sessions in both 2.0 and 5.1 mixing sessions.

  • 1 Jahr und 6 Monate, Jan. 2014 - Juni 2015

    Archives & Records Management, Rare Books and Special Collection Library

    The American University in Cairo

    Advising users on how best to access, use and interpret archives. Archiving the new materials to be accessible for users. Help researchers and guide them through the archive’s materials and data. Selecting, retrieving and arranging materials. Make a shipping list for digital tapes.

  • 1 Jahr und 7 Monate, Dez. 2013 - Juni 2015

    Research Help Desk, Rare Books and Special Collection Library

    The American University in Cairo

    Guides Library’s Patrons inquiries in Help Desk. Assists Students and Professors. Preparing course materials (books/articles) and putting it on reserve every semester. Statistics for the library users and materials. Check for supplies quantities. Search on Library Database and E-Resources. Data Entry of Student Information & the New Books. Updating Master's Thesis list. Assist in many events preparations. Solving issues related to clients through telephone or email.

  • 11 Monate, Dez. 2012 - Okt. 2013

    Junior Logistics & Purchasing Leader

    Out of the Box

    Purchase All the Projects’ Purchases with Best Price, Quality, and Time. Handle Logistical Procedures of the Projects in Terms of Planning the Logistics of Offshore Projects. Manage Transportation Requests and Inquiries. Handle and Follow Up on Shipment Transactions and Warehousing Processes. Communicate and Liaise with Suppliers and Colleagues within Other Departments. Arranging for Supplier Quotations as Required. Responsible for Maintaining and Updating Data.

  • 6 Monate, Sep. 2012 - Feb. 2013

    Retails Sales & Customer Service Supervisor

    Etisalat Egypt

    Enhance after selling service & provide total customer satisfaction. Handle customers’ inquiries and provide solutions to their problems. Ensure compliance to policies & procedures. Handle and keep records of cash & inventory to maintain accurate data that can be used for the 2nd shift and daily reports. Prepare reports including briefing, daily activity, closing sheet & follow up. Positive and effective involvement in implementing the retail plan.

Ausbildung von Muhammad Dahroug

  • 2 Jahre und 8 Monate, Sep. 2017 - Apr. 2020

    Art History with a concentration in Islamic Art and Architecture

    The American University in Cairo

  • 4 Monate, Aug. 2015 - Nov. 2015

    Video Editing course

    The American University in Cairo

  • 4 Monate, Mai 2013 - Aug. 2013

    T.V Reporter

    American University in Cairo

  • 4 Jahre und 1 Monat, Sep. 2006 - Sep. 2010

    Law

    Ain Shams University

Sprachen

  • Arabisch

    Muttersprache

  • Englisch

    Fließend

  • Deutsch

    Grundlagen

Interessen

Photography
ETFs
Architecture
Travel
Art
Reading
Cooking
Music
E-Learning Content
Culture

21 Mio. XING Mitglieder, von A bis Z