Mostafa Hassan
Angestellt, Sales Engineer, GASCO
Suchst Du einen anderen Mostafa Hassan?
Über mich
Sales Engineer at Gasco, Qatar since 2016 till date. Technical support agent at Raya Contact Center & Vodafone, Egypt (2015 to 2016). Signal Management Engineer at Egyptian Armed Forces. (2012 to 2015). Software and hardware maintenance engineer at Al- Ahram company, Egypt (2009).
Werdegang
Berufserfahrung von Mostafa Hassan
Bis heute 8 Jahre und 4 Monate, seit März 2016
Sales Engineer
GASCO
Visiting sites for Gas system maintenance agreement and new installation purpose. Meet with clients at appointments for sales presentations. Arranging estimation sheets for new installation/modification. Establishing new, and maintaining existing, relationships with customers. Providing pre-sales technical assistance and product education. Negotiating and closing sales by agreeing terms and conditions. Preparing reports for head office.
5 Monate, Okt. 2015 - Feb. 2016
Technical Support Agent
Vodafone Egypt
ADSL Technical Support. Handling technical cases for customers. Assigning technicians to attend technical cases on priority basics. Providing customers with the organization’s service and product information. Obtaining and evaluating all relevant data to handle complaints and inquiries. Recording details of comments, inquiries, complaints, and actions taken.
7 Monate, Apr. 2015 - Okt. 2015
Technical Support Agent
Raya Contact Center
ADSL, Mobile & Switchboard operator Technical Support. Handling technical cases for VIP customers. Assigning technicians to attend technical cases. Reviewing the invoices with the customers. Obtaining and evaluating all relevant data to handle complaints and inquiries. Recording details of comments, inquiries, complaints, and actions taken.
2 Jahre und 7 Monate, Okt. 2012 - Apr. 2015
Signal Management Engineer
Egyptian Armed Forces
Providing and securing communications within the armed forces, developing signaling transportation systems and networks, and securing information and data circulating through indicative means of transportation. Planning and implementing signaling communications for aid in eliminating disasters and crises and participating in national service projects to develop civil communications networks.
1 Jahr, Jan. 2009 - Dez. 2009
IT Technical Support Engineer
Al-Ahram for technology and training
Software and hardware maintenance engineer. Configure routers and switches. Department of operating systems and network maintenance. Department of PC motherboard maintenance.
Ausbildung von Mostafa Hassan
2008 - 2012
Communications Engineering
Minufiya University
Bachelor of Communication Engineering