Marcel Mueller

Fokus: Supply Chain, Projekte, Konzepte & Beratung mit Schwerpunkt Planung / Disposition / Vertrieb sowie Schnittstellen Dienstleistung: - Projekt-Management, Schwerpunkt Initialisierung, Planung & Coaching - Requirements-Engineering, Anforderungen aus Business Sicht, Prozesse, IT Integration - Business Cases, Projekt Portfolio Management, Risiko-Management, Planung - SCM strategische Einbettung in die Unternehmens-Strategie - Projekt Portfolio, Produkt Portfolio, Produkt Lifecycle

Purchasing, 3 Supply Chain Planning Teams, Warehouse & Distribution, Business Process Management Team, about 50 FTEs, reporting to Senior Vice President Operations

Strategic Supply Chain Programs Project and Program Management, Project lead, Sonova-wide projects of large scale and complexity, SCM, Logistics, Business Processes, IT (SAP, WEB, Salesforce.com), international plus interface to TAX, Finance, Marketing and Sales

Business Process Management, strong co-operation with IT in global SAP Roll-Out (today 80+% of business volume), Global Process Owner for around 70% of Wholesale Business Processes (Operations, Custom Manufacturing, Customer Service, Logistics), 4 direct reports

Line Manager Function, 20 - 30 Employees, Initially Custom Manufacturing and Repair Services, later also Logistics, Customer Service and Digital Shell Mass Manufacturing Europe, turn time reductions, stock turn improvements, production process re-engineering, introduction of SAP, introduction of digital shell mafcturing

Reporting to COO, Development and implementation of Service Concepts, Product Launch Support, Coaching, Training,Controlling International with focus on EU, close collaboration with R & D and Marketing, doted line 14 country service managers, project responsibilities international

Start-Up Company, Service Manager, Production Manager, Managing Director Orthema Service GmbH, ca 5 direct reports, very much hands-on job including initial own service activities in DE, AT, CH, machine assemblies, export declarations etc, only later hiring service people, assembly people, still very small company when I left

Research Project for wood gasification, conception and execution of experiments, measuerement concept, analysis and interpretation of data, project administering, mentoring of students for their diploma work

Dienstleistungsmanagement