M. Seref Dag
Inhaber, No one needs to know, This is Private
Antalya, Türkei
Über mich
Knowledge in a wide variety of business'; DMC Incoming (Inbound) Travel (25 Years+), Outgoing (Outbound) Travel knowledge (20 Years+). Sales and marketing(30 Years+). Hotel's Hotel Management (10 Years+). Sales and marketing. Information Technology Software Microsoft Software (Excel, Word, Outlook etc.) Operating Systems from Microsoft (Microsoft Windows 95 and upwards including servers), Sejour Agency Automation, TourVisio Operator Software. Sales and marketing, Sihot Hotel Management Software. Network Solutions Hardware & Software. Sales and marketing. Specialties: Sejour Agency Automation, TourVisio (Tour Operator Software), Competitive analysis regarding Software and Business, Organised and prioritized personal schedule, Skilled in Communication, Perfect in Teamwork, Focused on Problem-solving, Advanced in Negotiation and persuasion. Recently acquired knowledge through intensive training for Sihot Hotel Management Software (Front Office-Reservation-Housekeeping-F&B (POS Solutions))
Werdegang
Berufserfahrung von M. Seref Dag
Bis heute 2 Jahre und 3 Monate, seit Apr. 2022
No one needs to know
This is Private
3 Jahre und 10 Monate, Juli 2018 - Apr. 2022
PMS/Application Supporty Specialist
Meeting Point Hotel Management
Main responsibility Training and assisting end-users in our Hotel Management Software called Sihot.PMS and Sihot.POS from Gubse AG. 1. Arranging new training sessions for new joining staff. 2. Planning new major training sessions for all Hotel end users. 3. Implementing newly acquired modules, arranging training for them. 4. Implementing standards for User management. 5. Daily communication with users for further details when needed. 6. Support for users of our PMS and POS systems.
4 Monate, Feb. 2018 - Mai 2018
Yield Manager
Zershan Tourism
1- Creating Flights-Seats-Cost and Sales Prices for online B2B ticket sales. 2- Following up on sales. 3- Maintaining information on servers.
4 Monate, Nov. 2017 - Feb. 2018
Yield Manager
Need Tour
1- Controlling imported prices from DMC software. 2- Creating seasonal based Accommodation prices through import. 3- Creating multiple services from package sales. 4- Creating markup-profit margin in Tour Operator Software. 5- Launching sales prices for packages to be sold. 6- Following up on bookings made through B2B Website. 7- Maintaining and updating information related to prices of packages.
7 Monate, Mai 2017 - Nov. 2017
Assistant General Manager
International Group Holidays
Monitored supplies and inventory to make sure they’re used properly and efficiently and that we adhere to the store budget in newly established Online B2B and B2C company. Direct administrative activities. Looked over financial statements, sales reports and other performance data to gauge productivity and achieve daily, weekly and monthly sales goals. Engaged in opportunities that can add to overall workplace accomplishments. Created Educational training on how to improve overall software familiarity.
7 Monate, Sep. 2016 - März 2017
Project Manager
SanTSG
-Retraining co-workers in used software's -Strategical Planning for further changes in used Infrastructure. -Instruction on workstation setup for prevention of eyestrain, repetitive strain injuries, and backpain. Give onsite and offsite classes. -Communicate in between different Software Companies in order to make a smooth work in between them and provide necessary knowledge in several kind of fields such as (DMC-Outgoing-Hotel-Flight etc...)
8 Jahre und 6 Monate, März 2008 - Aug. 2016
Business Application Manager
Travel Ways Egypt
Cleaned up wrong Data entries within used Automation Retrained employees for right usage of Automation. Suggested new ways which increased efficiency of employees by 27%. Implementing key strategies in Branches for co-workers. Monitoring day to day data entries in to Sejour Agency Automation informing and/or correcting mistakes.
3 Jahre und 10 Monate, Mai 2004 - Feb. 2008
Regional Sales Manager
San TSG
Research for different markets where to be able to establish a branch office, establishing branch office. Strategical plans for the new implemented market.
2 Jahre und 4 Monate, Nov. 2001 - Feb. 2004
IT Manager & Operation Manager
Feronia Tourism
Established a new infrastructure for network, hardware and software. Trained all necessary staff. Daily control of Excursion income and Network security.
2 Jahre und 11 Monate, Jan. 2000 - Nov. 2002
IT Manager
Birce Tourism
Upgraded existing Infrastructure. Established online direct connections between offices in Turkey, Germany and Holland.
7 Jahre und 6 Monate, Mai 1994 - Okt. 2001
IT Area Manager & Excursion Manager
Firat Tourism
Established new infrastructure for network & hardware. Daily control of security, implementing new connections within the branches, research for new technologies. Maintained Infrastructure and retrained employees in used Automation. Followed up on new Hardware and Software solutions.
Ausbildung von M. Seref Dag
1984 - 1986
Germanic Linguistics
Gazi Anadolu Lisesi
8 Jahre und 1 Monat, Juli 1976 - Juli 1984
Fernsehen und Radio
Lessingschule Bremerhaven
2 Jahre und 1 Monat, Juli 1974 - Juli 1976
Fernsehen und Radio
Lutherschule Bremerhaven
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Türkisch
Muttersprache
Arabisch
Grundlagen