Karolin Schulz
Angestellt, IT Sourcing Expert, Zürcher Kantonalbank
Abschluss: Bachelor of Arts with Honours, The University of Sunderland, England
Zürich, Schweiz
Werdegang
Berufserfahrung von Karolin Schulz
4 Jahre und 9 Monate, Jan. 2015 - Sep. 2019
Senior Sourcing Specialist
Chain IQ Group AG; Switzerland
Tactical and strategic procurement of IT Services (SaaS, Software Development & Maintenance, IT Consulting, IT Support, Body Leasing), IT Outsourcing & Offshoring (Managed Services), and Business Consulting Services including contract renewals and new deals; commercial leadership for complex local and international sourcing initiatives with global cross-functional teams; contract negotiation with regards to commercial, technical, and legal aspects; negotiation of framework agreements and rate cards
2 Jahre und 7 Monate, Juni 2012 - Dez. 2014
Service Delivery Manager
T-Systems Schweiz AG; Switzerland
Definition and implementation of bidding processes (e.g. participation in tool design, process mapping, and training of presales and production staff); clarification of customer queries and SPOC during tendering process; technical and commercial lead for bid preparation in cross-functional teams; negotiations regarding products, solutions, and cost with customers/ suppliers; preparation of structured tenders including calculation, and pricing; documentation and maintenance of tendering data
3 Jahre und 4 Monate, Feb. 2009 - Mai 2012
EMEA Installation Coordinator Lead
Quantum Storage GmbH; Switzerland
Head of Department EMEA Project Management Office; responsible for cost planning, cost control, budget management; measured on quarterly and annual targets at department level; line manager of four employees in Zurich, Paris, and London; decision-making authority for ca. 35 service technicians within EMEA; introduction and control of integrated global processes in EMEA (Oracle ERP); cross-functional collaboration with all EMEA resources and global team leads
1 Jahr und 8 Monate, Juni 2007 - Jan. 2009
Installation Coordinator
Quantum Storage GmbH, Switzerland
Managing all installation projects for enterprise backup and archiving solutions in Central Europe with decision-making authority for 19 service technicians; central point of contact for all internal and external stakeholders; driving and controlling the progress of all project activities including task planning, resource allocation, progress reporting, follow-up on open items and issue tracking; close collaboration with logistic partner, reseller, and end-user
1 Jahr und 1 Monat, Mai 2006 - Mai 2007
Service Sales Associate
Quantum Storage GmbH, Switzerland
Administration of all EMEA service contracts, updating the database (CMDB) and supporting Service Sales
1 Jahr und 4 Monate, Jan. 2005 - Apr. 2006
Customer Service Administrator
Corel UK Limited, England
Supporting pan-EMEA call-center staff (administration, customer service inquiries, tracking special shipments); Monitored, mapped and optimized operational processes of the call center
3 Jahre und 5 Monate, Sep. 2001 - Jan. 2005
Receptionist, Event Coordinator, Chef de Rang, Commis de Rang
Pennyhill Park Hotel & Spa (UK), Ramada Treff Hotel (DE), The Grand Hotel (UK)
Ausbildung von Karolin Schulz
1 Monat, Juni 2017 - Juni 2017
Legal for Procurement
Swiss Sourcing Group, Switzerland (Trainer: Laux Lawyers AG)
1 Monat, Juni 2016 - Juni 2016
Professional negotiation techniques (2nd part)
Swiss Sourcing Group, Switzerland (Trainer: Frieder Gamm)
1 Monat, Okt. 2015 - Okt. 2015
Professional negotiation according to ‘The Harvard-Concept’
ZFU International Business School, Switzerland
1 Monat, Apr. 2012 - Apr. 2012
Seminar ITIL® V3 Foundation
Glenfis AG, Switzerland
2 Monate, März 2010 - Apr. 2010
“Leading as a challenge”
IAP Institute of Applied Psychology, Switzerland
Staff interviews, meeting management, conflict management, self management
2 Jahre und 9 Monate, Juli 2006 - März 2009
Business Management
The University of Sunderland, England
Marketing strategy, strategic management, financial management, managing projects, contemporary developments business management, strategic management of human resources
1 Jahr und 6 Monate, Jan. 2004 - Juni 2005
Business Management
RDI Consultants Limited, England (awarding body: Edexcel)
Managing self, quality management, management accounting, marketing planning, human resource management
3 Jahre und 1 Monat, Juli 1998 - Juli 2001
Hotel & Catering
Paul Kerschensteiner-Schule and Schlosshotel Monrepos, Germany
Training company: Schlosshotel Monrepos (Ludwigsburg, Germany); Vocational training school: Paul Kerschensteiner Schule (Bad Überkingen, Germany)
3 Jahre, Juli 1995 - Juni 1998
Grammar school ‚Gymnasium Am Burgwall‘, Germany
Sprachen
Englisch
Fließend
Deutsch
Muttersprache
Spanisch
Gut
Französisch
Grundlagen