Julia Johnson

Bis 2024, Customer Service Manager, UnitedHealth Group

Los Angeles, California, Vereinigte Staaten

Über mich

I am an experienced and passionate Client Service Manager focused on delivering an exceptional customer service experience. I have many years of experience working in the customer service field and specialize in team leadership, strategic planning and building strong customer relationships.

Fähigkeiten und Kenntnisse

Customer service
Key Account Management
Customer care
Customer Support
Customer Relations
Customer Relationship Management
Customer Experience Management
Customer satisfaction
Customer inquiries
Customer orientation

Werdegang

Berufserfahrung von Julia Johnson

  • 2015 - 2024

    Customer Service Manager

    UnitedHealth Group

  • 2010 - 2015

    Customer Support Specialist

    UnitedHealth Group

  • 2007 - 2010

    Customer Service Representative

    UnitedHealth Group

Ausbildung von Julia Johnson

  • 2003 - 2007

    Customer Relationship Management,CRM

    University of California, Berkeley

Sprachen

  • English

    Muttersprache

  • German

    Grundlagen

Interessen

Cooking
Yoga
Reading
Art
Travel
Music

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