James Harvey
Angestellt, Organisational Development Consultant, South West Water
Exeter, Vereinigtes Königreich
Werdegang
Berufserfahrung von James Harvey
Bis heute 13 Jahre und 3 Monate, seit Apr. 2011
Organisational Development Consultant
South West Water
I work as part of the Organisational Development team, which is a specialised change management team. We work with project teams and functional departments to implement change management initiatives and deliver business-critical change programmes. My biggest challenge to date has been employee engagement with change initiatives. My particular areas of responsibility are Process Mapping and Work Instructions.
3 Jahre und 1 Monat, Apr. 2008 - Apr. 2011
Meter Reading & Technology Team Leader
South West Water
In the Meter Reading Team, I was responsible for the management of scheduled reading cycles and work allocation, performance management for 50 staff and the setting up and monitoring of AMR/AMI trial sites. Some of my key achievements were achieving yearly OFWAT targets, building the company’s Smart strategy and creating an innovative performance reporting framework.
6 Jahre und 6 Monate, Nov. 2001 - Apr. 2008
Metering Analyst
South West Water
I provided IT support to the Metering department, creating Visual Basic Applications, reports and web-based applications to make processes and procedures more efficient.
6 Monate, Juni 2001 - Nov. 2001
Procurement Analyst
South West Water
3 Jahre und 3 Monate, Apr. 1998 - Juni 2001
Meter Reading Planner
South West Water
3 Jahre und 1 Monat, Apr. 1995 - Apr. 1998
Meter Reading Systems Operator
South West Water
2 Jahre und 10 Monate, Juli 1992 - Apr. 1995
Junior Clerk
South West Water
Sprachen
Englisch
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