Gaston Diaz
Angestellt, IT Inventory technician, Astreya Partners
Bassersdorf, Schweiz
Werdegang
Berufserfahrung von Gaston Diaz
Bis heute 3 Jahre und 2 Monate, seit Mai 2021
IT Inventory technician
Astreya Partners
Assist with inventory and asset management, conference room preventative maintenance, and e-recycling. Deploy and recover laptop and desktop images Perform customer support for over 70,000 users worldwide from IT accessory to workstation dressing.Use ticketing systems to report individual work accomplishments and to track SLAs .Assist with utilizing Inventory Data management software to maintain inventory accuracy and workflow.Contribute to large scale global projects as needed Projec: EMT @ Google
1 Jahr und 1 Monat, Mai 2020 - Mai 2021
IT Specialist
Prosegur España
Providing support to employees of the Prosegur company serving the following areas: Latam, Emea and APAC (Australia and India) for the night shift, Support in Office 365, Azure, AD, VPN, micro, Oracle L1 support (Java), Siebel L1 support, OCS, warranty management, repair management, Support for virtualization environments (Citrix), back-office management and FrontOffice, telephone service and through Smax (application system), document management, Work in Telework mode
2 Jahre und 7 Monate, Okt. 2017 - Apr. 2020
Systems Technician
Roc Hotels
Virtualization farm deployment for information points, Employee support in the hotel reservation system, Analysis, testing and reporting on process digitization, Support and management of servers in level 1 (Exchange, Web servers).Also in charge of the Guest/Experience manager for Roc Leo
6 Monate, Mai 2017 - Okt. 2017
Head of Section
ROC Hotels
Management of the day and night entertainment program, in charge of the complex's public relations, in charge of the corporate image of the company and analysis of social networks, which incl. TripAdvisor, Booking, Facebook, etc.
1 Jahr und 10 Monate, Aug. 2015 - Mai 2017
Systems/Support Technician
Blue Sea Hotels
Responsible for user support in hotel management applications (reservations, inventory, etc.) on Linux (Centos) and Windows NT servers, with BB. DD SQL (My SQL), Queries, structure, among others (Level 1), Management and control with technology consultants
1 Jahr, Dez. 2013 - Nov. 2014
Technical Analyst
MAPU Tecnologias
Member of the management (Work cooperative), In charge of the entire IT process, from sales to after-sales technical support, Server administration (Web, Java (Apache; Android projects) assisting engineers
4 Jahre, Sep. 2010 - Aug. 2014
Cabin Crew
Safi Airways
2 Jahre und 3 Monate, Aug. 2008 - Okt. 2010
IT Business Support
Sogeti
Providing Business Support in stock market applications, such as DB SQL, LZ- Capstone, Checking, implementations, monitoring, generation of reports, etc. Environments: Windows, Linux. CRM applications, Advanced Excel, Word, Lotus Notes, SQL, Remedy, Email, Telephone, chat or ticket support. Project: InverCaixa - Caixa Coorp
Ausbildung von Gaston Diaz
Bis heute 3 Jahre und 10 Monate, seit Sep. 2020
Telecommunications engineering
Cisco Networking Academy
Currently obtaining Cisco CCNA certification, I plan to finish in Feb. - Mar 2021
Bis heute 8 Jahre und 4 Monate, seit März 2016
Information technology
Own Lab
I own my own lab, where I make practice, tests, pre-production tests, software testing, server configuration, CCNA practice
Bis heute 10 Jahre und 3 Monate, seit Apr. 2014
Information science
Universida Siglo XXI
Bachelor of Information Systems - Unfinished
1 Jahr und 1 Monat, Apr. 2013 - Apr. 2014
Information technology
Universidad Nacional de Mar del Plata
PHP Programming & Linux server administration
Sprachen
Spanisch
Muttersprache
Englisch
Fließend
Portugiesisch
Gut
Italienisch
Gut
Deutsch
Grundlagen