Friedrich C. H. Homburger
Angestellt, Senior Client Success Manager | Strategic Retail (DACH & BE), Bazaarvoice
Marseille, Frankreich
Werdegang
Berufserfahrung von Friedrich C. H. Homburger
Bis heute 1 Jahr und 10 Monate, seit Sep. 2022
Senior Client Success Manager | Strategic Retail (DACH & BE)
BazaarvoiceAssure client success, encourage upsell, prevent churn on >2M retail portfolio - maintaining a Governance - articulating a Strategy - agreeing on a Plan - evidencing Performance during quarterly / (bi-)annual bussines reviews
2 Jahre und 1 Monat, Aug. 2020 - Aug. 2022
International E-Commerce Project- and Customer Service Management
Oxatis- Problem solving, training and assistance to a 10K user base of a high end e-commerce platform - Keep in line with KPI, increase customer satisfaction and generate leads for sales (#Salesforce) - Perform project management working in transversal teams (#Clickup)
1 Jahr und 2 Monate, Juni 2019 - Juli 2020
International Business Developer, Senior | German-English-French
Oxatis- Generate qualified leads on DACH zone via commercial marketing - Qualify DACH client need and make clients benefit from e-commerce market expertise - Present advantages of the Oxatis solution and sell the solution most aligned with client need - Update the respective reporting tools (CRM, SalesForce) - Work in tight cooperation with (international) marketing, sales team, customer support, indirect- and presales
4 Jahre und 5 Monate, Jan. 2015 - Mai 2019
International Salesmanagement
STERIPURE
- Account management and sales development on german-speaking markets and northern Europe - Complete sales cycle working in tight cooperation with company and production management. - Classic acquisition channels and automated, social & content marketing (#Hubspot, #Sociallymap)
3 Monate, Nov. 2014 - Jan. 2015
Ambassador of International Mobility
Eurocircle
Coordination and motivation of international, intra-european youth mobility programs (Leonardo Internship)
7 Monate, März 2014 - Sep. 2014
Intercultural Training Project Manager
CEA
Planification, Coordination and Evaluation of Qualitative / Quantitative Research on Expatriate Management at ITER France. Assistance in the Coordination of Intercultural Training Seminars for Expatriates and Spouses. Reporting on Intercultural and Expatriate Management based on the SWOT model.
3 Monate, März 2011 - Mai 2011
PR & Marketing Assistant
Centre Culturel Français Freiburg
Assistance in Public Relations and Marketing at Centre Culturel Français Freiburg. Assistance in planification and coordination of (inter-)cultural events. Communication with the Centre's inter- and bicultural clientele and partners.
Member of the department for Public Relations and Marketing. PR, Marketing, administration and Project Management. Acquisition of presentation and public speaking skills.
Ausbildung von Friedrich C. H. Homburger
1 Jahr und 1 Monat, Okt. 2013 - Okt. 2014
Affaires Internationales et Information Stratégique
Université Paul Cézanne Aix-Marseille III
Intercultural Management, Expatriate Management, International Business
1 Jahr und 1 Monat, Okt. 2012 - Okt. 2013
Business with the French
Universität Passau
Socio-cultural and -economic environment of France / Francophone countries. French- / French-German- / French-International Business Relations
1 Jahr, Apr. 2012 - März 2013
International Cultural and Business Studies
Université Laval
International Marketing and International Human Resource Manangement
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Französisch
Fließend
Italienisch
Grundlagen