Fedor Khanchenko

Employees training, work coordination and guidance towards fulfillment of corporate goals. Financial statements, sales reports, and other performance data evaluation. Collection and analysis of data on customer demographics, preferences and buying habits. Participation in marketing activities such as computer fairs and tradeshows. Responsible for retail and wholesale distribution, web advertising and sales, business foreign language translation. Cultivated positive business relationships with customers.

Facilitated training and support to less experienced New Account Representatives and other branch staff members. Maintained thorough knowledge of all bank products and services including pricing, bank policies and government regulations. Implemented bank-directed policy and changes relating to regulatory amendments. Provided exceptional customer service and actively addressed customer problems in a timely and accurate manner.