Fatih Geles

Bedarf an besseren Service Tools? Wir sind offen für Ihre Projekte 🔎

Partner, Senior Account Executive | Die führende cloud-basierte Kundendienst Software, Zendesk

Berlin, Deutschland

Fähigkeiten und Kenntnisse

Beratung/Consulting
Digitalisierung des Mittelstands
KI in Geschäftsprozessen und Kundenbeziehungen
Software-Evaluierung
Semantik und Künstliche Intelligenz
Prozessanalyse und -optimierung
Kundendatenanalyse
Big Data Analyse
Entwicklung von Kennzahlensystemen
Marktbeobachtung
Marktanalyse
Benutzerfreundlichkeit
Transformation im Vertieb
Transformation im Service
Transformation im Marketing
Business Transformation

Werdegang

Berufserfahrung von Fatih Geles

  • Bis heute 2 Jahre und 9 Monate, seit Sep. 2021

    Senior Account Executive | Die führende cloud-basierte Kundendienst Software

    Zendesk
  • Bis heute

    Account Executive | Die führende cloud-basierte Kundendienst Software

    Zendesk
  • 1 Jahr und 7 Monate, Feb. 2020 - Aug. 2021

    Account Executive

    Zendesk
  • 6 Monate, Aug. 2019 - Jan. 2020

    Account Executive - Enterprise Corporate Sales

    salesforce.com Germany GmbH
  • 11 Monate, Sep. 2018 - Juli 2019

    Commercial Business Development - Für den DACH Markt

    salesforce.com Germany GmbH

    As the world is changing more rapidly than ever before, the Salesforce Customer Success Platform allows companies to interact with their customers, partners, and employees in a whole new way, and to become successful Customer Companies. If you want to know more about how Salesforce can help your company transform, sell more, and service better, feel free to contact me - fgeles@salesforce.com.

  • 10 Monate, Nov. 2017 - Aug. 2018

    Sales Development Representative - Für den DACH Markt

    salesforce.com Germany GmbH

    My role is to understand my prospect's business & requirements, identify key growth metrics & challenges, and communicate the unique value that Salesforce brings to their business. Acting as a Trusted Advisor to innovative high-growth businesses and advising C-Level of Startup, Small and Medium Sized Businesses. Responsible for demoing solutions and closing opportunities for new business. Achievements Fastest track record in DACH Region - 200% overall of year-target in under 7 months.

  • 9 Monate, Feb. 2017 - Okt. 2017

    Customer Intelligence Analyst

    salesforce.com Germany GmbH

    Develop strategic value propositions by identifying companies with the perfect fit to salesforce through creative research and analytical profiling. Analyse businesses and organisation to gain industry knowledge to understand the companies and key decision makers needs. Working together with Business Development Managers to analyze organizational structures and to execute result driven business plans.

  • 4 Jahre und 5 Monate, Okt. 2012 - Feb. 2017

    Founder of Wifi-2-Go

    Wifi-2-Go

    Wif 2 Go, HWR Project – innovative entrepreneurship Developed a solution for rentable personal mobile WiFi Hotspots. In depth experience with Framework e.g. Agile Scrum to develop Prototypes and Products, Build-Measure-Learn Loop, Kanban and Lean Canvas to scale the business model.

  • 9 Monate, Feb. 2014 - Okt. 2014

    Business Development

    joineasy sports GmbH

    An online Start-up for enthusiastic sport lovers and those who wants to organise sport activities in groups.

  • 9 Monate, Juli 2012 - März 2013

    Customer Service & IT Professional for Apple Inc.

    Stream Global Services GmbH

    Stream Global Services is a Partner for Apple Customer Service and Technical Support

  • 3 Jahre, Aug. 2009 - Juli 2012

    Management Assistant at Hewlett Packard Partner

    Antalis Macron GmbH

    Macron GmbH is a Hewlett Packard Preferred Gold Partner for LFP Systems

Ausbildung von Fatih Geles

  • 3 Jahre und 7 Monate, Okt. 2012 - Apr. 2016

    Entrepreneurship & Corporate Succession

    Berlin School Of Economics And Law

    Relevant coursework: Corporate Finance, Equities Analysis, Venture Capital and strategic management of online Startups

Sprachen

  • Deutsch

    Muttersprache

  • Englisch

    Fließend

  • Türkisch

    Muttersprache

21 Mio. XING Mitglieder, von A bis Z