David Smith

Berufserfahrung von David Smith

• Bis heute 10 Jahre und 6 Monate, seit 2014

  EUC Strategist & Senior Business Solutions Architect

  VMware Inc. USA

• 2013 - 2014

  Technology Evangelist

  T-Systems North America

  Recruited to join the strategic consultancy & pre-sales unit of T-Systems North America, providing industry specific and trusted advise on our Workplace Solutions & Services Technology portfolio to customers. By supporting all of T-Systems service lines, as an integral part of the Strategic Initiative practice, my focus is on practice establishment and business development of large and complex deals in US, Canada and Latin America.

• 2012 - 2013

  Director Worldwide Products, Marketing & Professional Services

  ScheduALL

  Member of the executive leadership team defining, improving and executing ScheduALL’s product strategy, architecture and strategic partnerships. Develop new products by engaging with customers directly, through conferences and Customer Advisory Councils to understand market requirements. I am responsible for the management and ongoing improvement of ScheduALL’s Professional Services capabilities, including Project Management, Implementation and Configuration services.

• 2011 - 2011

  Program Director, Cloud Products

  Verio Inc.

  Retained to lead global team for end-to-end planning, design, and launch of public cloud offering focused on IaaS capabilities for OEMs in US and Japan. Managed development and architecture teams to establish SDLC processes enabling semi-agile development approach. Collaborated with product management teams to identify and ready OEM’s for initial launch, and operations teams to design operational processes. Transitioned program management responsibilities back to customer.

• 2007 - 2011

  Senior Director, Enterprise Architecture

  Citrix Systems

  Assembled and directed team of 13 enterprise solution architects engaged in executing corporate-wide multi-year IT projects. Analyzed business systems and processes, performed needs and requirement assessments with business units. Partnered with executives and business unit leaders in developing system, infrastructure and application strategies including continuous improvement processes, project and program budgets, and engagement roadmaps. Raised budgets and staffed resources.

• 2005 - 2007

  Director, Project Management Office

  Citrix Systems

  Hand selected for promotion and relocation to US corporate headquarters to lead newly-formed department, reporting directly to CEO and Chief of Staff. Accountability for strategic direction of department. Oversaw product launches from concept through Go-To-Market. Devised portfolio management methodology, process and project standards to ensure successful product and program launches. Monitored and optimized ROI and NPV.

• 2001 - 2005

  Senior Manager, Consulting Services

  Citrix Systems GmbH

  Built consulting services department from the ground up to 12 consultants covering Germany, Switzerland, Austria and Eastern Europe. Partnered with sales teams to drive business development focussed on enterprise customers and projects, consulted with business executives to turn assessments into multi-phase project engagements. Developed and managed project roadmaps and deliverables; provided post-implementation support.

• 1998 - 2000

  Head of Professional Services

  OAR Consulting AG

  Built and led professional services division from the ground up including recruiting, training and directed technical team of 10. Oversaw IT operations including multi-shift helpdesk and enhancement processes. Partnered with cross-functional peers on product strategy, technology architecture, client support and employee readiness. Served as primary point of client contact, ensured project deliverables, formulated resource planning schedules, mitigated risks, and resolved project issues.