Damijan Koletnik
Angestellt, Team Leader Solutions I Team, mWS myWorld Solutions AG
Maribor, Slowenien
Werdegang
Berufserfahrung von Damijan Koletnik
Bis heute 3 Jahre und 6 Monate, seit Jan. 2021
Head of Integrations and BI
mWS myWorld Solutions AG
Bis heute 7 Jahre und 4 Monate, seit März 2017
Team Leader Solutions I Team
mWS myWorld Solutions AG
1 Jahr und 3 Monate, Nov. 2011 - Jan. 2013
CDO - Chief development officer
Asistent d.o.o.
call center management, develop the project definition and the scope of work; define all goals and project deliverables, Responsible for overall customer satisfaction with the performance of IT Projects to meet stated objectives, MS SQL installation, ERP installation, implementation and support, customer education, writing of T-SQL queries, procedures, views, printouts designing (Fast report), monitoring project risk factors, escalates project issues, and provides quality assurance
5 Jahre und 11 Monate, Dez. 2005 - Okt. 2011
IT specialist
Asistent d.o.o.
project planning, call center management, develop the project definition and the scope of work; define all goals and project deliverables, timely project status reports, Responsible for overall customer satisfaction with the performance of IT Projects to meet stated objectives, MS SQL installation, database management, ERP installation, implementation and support, customer education, writing of SQL queries, procedures, views, printouts designing (Fast report)
1 Jahr und 1 Monat, Juli 2003 - Juli 2004
IT manager
Inter sistem d.o.o.
IT project planning, IT project managing, Server installation, Server optimization, Server support, dekstop PC installation, optimization and support
4 Jahre und 3 Monate, Jan. 1999 - März 2003
IT tehnician and service manager
Madison Systems d.o.o.
system installations and testing of the functionality of all components (server OS), system installations and testing of the functionality of all components (desktop OS), technical support after initial installation of PC software and hardware, documenting, tracking and monitoring incidents to ensure timely resolution, install, Move, Add, Change Hardware and Software, On call responsibility rotation, user training, troubleshooting and resolving all hardware and software applications for end users,
7 Monate, Nov. 1997 - Mai 1998
Computer tehnician
Madison Syststem d.o.o.
installation, repair, and maintenance of computer equipment (PC's, laptops servers, printers...), OS installation and troubleshooting, support to end users on a variety of issues received through phone, email or website using a remote support tool or at deskside
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Ausbildung von Damijan Koletnik
2 Jahre und 1 Monat, Nov. 2009 - Nov. 2011
IT
DOBA
Sprachen
Englisch
Gut
Deutsch
Gut