Christos Dimoulatos
Bis 2012, Solution Architect for German region, Hewlett Packard
Bratislava, Slowakei
Werdegang
Berufserfahrung von Christos Dimoulatos
2 Jahre und 8 Monate, Mai 2017 - Dez. 2019
Brokerage and Integration Offering Solution Architect
DXC Technology
In my current role as cross functional solution designer my primary responsibility is to create solution for service management (ITIL based), Account Governance, project management (reporting, administration, invoicing, audits, projects), Quality management and Account business management architecture with accordance to worldwide client requirements. These requirements need to clearly understood in order to design the best solution and to provide added value and benefits that client is expecting from HP.
5 Jahre und 2 Monate, März 2012 - Apr. 2017
IT Service Management & Integration Solution Architect
Hewlett Packard EnterpriseIn my current role as cross functional solution designer my primary responsibility is to create solution for service management (ITIL based), Account Governance, project management (reporting, administration, invoicing, audits, projects), Quality management and Account business management architecture with accordance to worldwide client requirements. These requirements need to clearly understood in order to design the best solution and to provide added value and benefits that client is expecting from HPE.
2 Jahre und 2 Monate, 2010 - Feb. 2012
Solution Architect for German region
Hewlett Packard
Focus on new deals or up sell activities on an existing account • Focus on standard solutions using Managed services components : AIS/USS, SSO, MSS • Responsible for the end-to-end design of the outsourcing solution (from Presales until Contract Signature and final solution hand-over to the implementation team) • Understand client requirements from a technical and business perspective • Acting as a link between HP and the Client, to ensure the proposed service solution is addressing the business needs
2 Jahre und 3 Monate, Mai 2008 - Juli 2010
HP Training Manager/Account Delivery Lead for HP Slovakia
Hewlett Packard
Create, Setup and Lead new Trainings process implementation for HP and Vendors, •Drive improvement plans for cost savings, •The single point-of-contact for the Account Delivery Operation & Delivery Teams. , •Coordinate new responsibilities and task between Technologie towers, •Provide report for HP support to Account Delivery Manager •Communicate (Supervise) with the all operations team •Managing all Tower deliverable as member of a customer Account Support Team (AST).
2 Jahre und 4 Monate, Feb. 2006 - Mai 2008
Technical Support Coach / SoftSkill – Escalation Trainer
Dell
•Lead Newhirer Soft skill trainings, development and examination, •Speed, NewHirer&Team coaching for technical support team,, •Lead and Drive projects to inprove procedures and reducing costs, Other activities: •Help TL´s on there daily work, •Lead Team meetings, •Create and deliver Soft skill trainings for all the TechSupport departments,
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Griechisch
Fließend
Slowakisch
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