Brahim Akef
Angestellt, Manager Product Operations (EMEA, LATAM, APAC), Groupon GmbH
Berlin, Deutschland
Werdegang
Berufserfahrung von Brahim Akef
Bis heute 11 Jahre und 6 Monate, seit Jan. 2013
Manager Product Operations (EMEA, LATAM, APAC)
Groupon GmbH- Managing the Product Operations team in EMEA, LATAM and APAC, handling 1000s of incidents related to 10s of millions of Euro in direct revenue impact - Responsible for critical product operations, SOX processes - Responsible for the design and development of new tools and processes for production operations, working directly with the global tools development teams in the US - Responsible for the definition and delivery on key performance indicators that influence the business on a global scale
- Instrumental in setting up the Product Support department - Authoring the initial Team Knowledge Base - Defining processes and tools for the Team - Providing technical product support for over 39 countries - Coordination and follow-up of tasks between different IT departments & Teams ( Database & Persistence, Data-Warehouse, Frontend, Middleware) - New Employees Training - Supervising the Payment Fraud Teams in 39 countries
- Partnership agreement verification - CRM Data Quality Assurance (Salesforce) - Coordination between sales, editorial & distribution planning departments - New Employee Training
1 Jahr, Jan. 2010 - Dez. 2010
Chief Product Officer
Free Reporters ORG
- Concept & Strategy Development - Product development - Creative Supervising
1 Jahr, Jan. 2009 - Dez. 2009
Chief Product Officer & co-founder
AkoH Media GmbH
- Driving the negotiations and the cooperations with the engineering partners - Project Planning - Software specification - Creative Supervising
1 Jahr und 8 Monate, Jan. 2007 - Aug. 2008
Chief Technology Officer & co-Founder
Yatinoo International
Chief Technology Officer and cofounder of Yatinoo Media - In charge of the implementation, supervision and follow-up of projects. - Supervising technical staff at Yatinoo Media, particularly employees creating services that embody industry-specific technologies. - Providing a wise technical voice in the strategic planning for the company. - Heading up the Technology team of Yatinoo, made up of some thirty engineers and developers.
4 Monate, Sep. 2006 - Dez. 2006
Server administrator & PHP developer
Amitelo Wireless
- Installation and configuring IPBX - PHP Programming - Administration of Unix & Asterisk Server.
1 Jahr und 6 Monate, März 2005 - Aug. 2006
Chief District Officer (Berlin & Brandenburg)
Sikon GmbH
- Partner relations - Staff planning - Staff training - Recruiting
Ausbildung von Brahim Akef
Wirtschaftsingenieurwesen
Technical University Berlin
Sprachen
Deutsch
Muttersprache
Arabisch
Muttersprache
Französisch
Muttersprache
Englisch
Fließend