Anastasia Kolganova

• Launched 20+ social media campaigns for the Instagram account with 1500 followers • Developed and implemented working rules for the team of 14 employees, resulting in increase of productivity by 10% • Planned a monthly work schedule for employees using Excel • Managed the monthly payroll for the team using Excel • Communicated with vendors for inventory monitoring • Managed monthly invoices from suppliers

• Sold & organized 40+ travel trips for international customers across Russia • Set up marketing campaigns • Established relationships with 140+ clients a year (planning, product presentation, selling, execution, feedback collection) • Analysis of competitors, comparison of equipment prices, etc. • Initiated the addition of 5 unique trips, resulting in sales increase by 15% • Created a client database with 800+ international customers • Coordinated a group of 40+ contractors: guides, climbers, drivers

• Organized and coordinated events for groups of 5 to 80 people (academic events, sports competitions, travels) • Personally accompanied 100+ students (assistance upon arrival in the city, support in everyday matters) • Created 10+publications for an international exchange website and Facebook group based on the results of international exchange (student feedback, experience)

Courses: Customer relationship management, Total quality management, Technology commercialization • Integrated the CRM and Sales ERP modules of the Odoo software into the work of a local brewery which increased the product export from 5% to 15% & the number of customer accounts from 570 to 610 within 6 months • Drafted a platform integration plan (automated targeted mailing, invitations to workshops and events, special offers for the best accounts) • Conducted two trainings for 10 employees

Courses: Digital Innovation, Business Research, Open Source and IP Thesis: “Role of personal values in the networking process of social entrepreneurs” • Published a scientific article “Proprietary vs. Open Standards” for Intellectual Property and Innovation Research Council in collaboration with a representative of Ericsson IT • Created a business plan for launching an alternative for GetYourGuide and Airbnb SaaS • Developed several marketing strategies in the B2B Marketing Game "Markstrat"