Amit Pange

 Managing IT Project Implementations / Project Co-ordinations for Cloud based and On Premises solutions  Handling Daily Operations, Escalations, Major Incident Management Calls and Reporting  Leading Offshore / Onsite Team  Managing and Driving Training Sessions for End User and Consultants  Consulting clients on Technical Solutions  Interviewing potential new candidates

 Managing and Driving Training Sessions for Global Teams and End Users  Handling Daily Operations, Escalations, Major Incident Management Calls and Reporting  Leading Offshore / Onsite Team

IT Management: Managing overall IT Infrastructure- Cloud, IaaS, SaaS and Internal IT Solutions Vendor management Life Sciences (Track & Trace and MES Projects): Performing FAT, IQ, OQ, Validations Review: URS (User Requirement Specification ) FRA (Functional Risk Assesment) TM (Traceability Matrix Assessment) Project coordination

Training and Change Manager for Warehouse and Manufacturing System by Swisslog & MES Rockwell FTPS Change Impact Analysis, Key Stakeholder Analysis Analyzing training requirement and training audience, Creating SOPs Handling a global training implementation program Creating Global Training Plan, Follow SCRUM Management Procedures

Software Test Management Process Workflow/Gap Analysis Creating Systematic Improvement Plans (SIP) Knowledge articles, process & technical documentation

Telecom Project:: Subject Matter Expert for HIPATH 4000 Telecom EPABX switch, Training and mentoring service desk consultants on product and process, Handling Quality Analysis tasks, Impart Trainings, Manage Training Knowlege Database, Service Continuity and Service Management Nokia Siemens Networks Project: Process Workflow/Gap analysis, technical and process documentation, Mapping Business As-Is process and creation of To-Be process, Mentoring L1 & L2 service desk consultants (Technical and Process)