Adam Julian

Freiberuflich, Senior Support Engineer, Sleuth Enterprises, Inc.

Ljubljana, Slowenien

Über mich

Experienced Support Professional; widely applicable skill set with emphasis on Problem Solving, Process Creation & Optimisation, and Creative Thinking.

Fähigkeiten und Kenntnisse

Advanced Customer Support
Process Optimization
Business Operations
Customer care

Werdegang

Berufserfahrung von Adam Julian

  • Bis heute 2 Jahre, seit Juli 2022

    Senior Support Engineer

    Sleuth Enterprises, Inc.

  • 1 Jahr und 4 Monate, Apr. 2021 - Juli 2022

    Senior Support Engineer

    Reciprocity, Inc.

  • 3 Jahre, Apr. 2018 - März 2021

    Sales Manager

    GRENKE AG
  • 3 Jahre und 3 Monate, Jan. 2015 - März 2018

    Head of Administration

    GRENKELEASING d.o.o.

    + Leading a team of 3 employees + Coordination between CEO, Administration, Sales, as well as GRENKE Group HQ + Organisation and supervision of daily business in Administration + Analysis and improvement of processes + Evaluation of and decision-making on financing requests from clients + Responsible for legal and debt collection activities (legal reminders, court orders etc.) + Reporting complex performance data to the GRENKE Group HQ + Training and mentoring new team members

  • 2 Jahre und 8 Monate, Juni 2012 - Jan. 2015

    Office Manager

    GRENKELEASING d.o.o.

    + Supporting customers, resolving complex customer issues, conflict management + Developing and testing new processes, optimizing existing processes + Responsible for contract processing and management for new and existing clients + Training and mentoring new team members

  • 4 Jahre und 2 Monate, Apr. 2008 - Mai 2012

    Sales Assistant

    ORACLE Software d.o.o.

    Rght-hand assistance to the Slovenian Alliance & Channel Manager; administration, process adjustment and optimization, contact database upkeep, partner events organization, preparation of marketing materials, partner support, correspondence and coordination with similar departments in the Adriatic region.

Ausbildung von Adam Julian

  • 2 Jahre und 1 Monat, Okt. 2013 - Okt. 2015

    Multimedia

    IAM, Institute and Academy for Multimedia

    Event Management

  • 6 Jahre und 1 Monat, Sep. 2005 - Sep. 2011

    Multimedia

    IAM, Institute and Academy for Multimedia

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Gut

  • Spanisch

    Gut

  • Slovenian

    Muttersprache

Interessen

DIY
Woodwork
Reading
Travel
Music

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