varun patel
Angestellt, Senior Analyst, American express
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Über mich
Hi, my name is Varun Currently working in American Express as a Senior Fraud Analyst. ITIL v4 Foundation Certified. Currently pursuing a Bachelor's Degree in BCom (Hon.), Accounting and Finance. Kolkata native, with a passion for Content creation and Traveling. Highly enthusiastic, hard working person with 4 years experience, in multiple domains (Collections/AR/ Billing/ B2B/ 02C/ Credit control/ Fraud detection/ Risk management). Good computer skills MS Office: (Word, Excel, Outlook). Excellent verbal and written communication skills / Presentation/ Relationship management skills. Strong work ethics and great interpersonal skills are my success factors.
Werdegang
Berufserfahrung von varun patel
Providing Fraud Prevention Services to clients by reviewing, analyzing real time volumes and reducing bad debt. Skills: Risk Assessment. Risk Management Fraud Detection. Fraud Analysis
2 Jahre, Apr. 2020 - März 2022
Senior Analyst
British Telecom
Ensure customer (SMEs) payments are made on time and in compliance with BT Credit Managemet Policy, without compromising customer satisfaction. Manage collections queue B2B. Meet KPI for client which includes Quality, NPS & CR scores. Skills: Risk Assessment OTC. Business-to-Business (B2B) Debt . Collection Telecommunications
1 Jahr und 5 Monate, Nov. 2018 - März 2020
Senior associate
Wipro Ltd.
Promoted to Escalations management team (Technical Support). Worked as a Front Line support. Used to support UK based clients on the technical issues & billing queries.
Ausbildung von varun patel
Bis heute 4 Jahre und 4 Monate, seit März 2020
Commerce
Swami Vivekanand subharti University