piyush Madan
Student, Masters in International Hospitality,Tourism and Event Management, università telematica internazionale uninettuno
Berlin, Deutschland
Werdegang
Berufserfahrung von piyush Madan
7 Monate, Jan. 2017 - Juli 2017
Guest Services Supervisor
Holiday Inn New Delhi
• Assisted guests with check-ins, account inquiries and any additional services needed • Provided guest assistance, including recommendations for tourist attractions • Answered guest inquiries and provided information regarding hotel services and amenities • Greeted guests upon arrival and offered assistance • Resolved sources of dissatisfaction and implemented processes to prohibit future service obstacles
8 Monate, Okt. 2015 - Mai 2016
Internship
Renaissance Hotel
• Helped with administrative support, including managing incoming calls, coordinating files and sorting mail • Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members • Participated in cross-functional team-building activities
•Coordinated catering services and planned menus to compliment event theme and selected musical or guest speaker entertainment •Hired and cross-trained staff members for various event-specific functions and ensured employees' understanding of associated processes and procedures •Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination
Ausbildung von piyush Madan
Bis heute 5 Jahre und 5 Monate, seit Feb. 2019
Masters in International Hospitality,Tourism and Event Management
università telematica internazionale uninettuno
3 Jahre, Mai 2015 - Apr. 2018
International Hospitality, Tourism and Event Management
Edinburgh Napier University
• Relationship building and management • Social media coordination • Business Operations
Sprachen
Englisch
Muttersprache
Deutsch
Gut