Zhivko Atanasov
Angestellt, Web Middleware Technical Support Engineer, DXC Technology
Sofia, Bulgarien
Werdegang
Berufserfahrung von Zhivko Atanasov
Bis heute 8 Jahre und 8 Monate, seit Nov. 2015
Web Middleware Technical Support Engineer
DXC Technology
Working as a 2nd level agent responsible for the administration of systems and applications. - Monitoring production and non-production environments. - Following ITIL based processes. - Delivering 24/7 support. - Ensuring the operation of various applications. - Creating and improving work related procedures. - Implementing changes, managing incidents and working on customer requests over the supported environments.
1 Jahr und 10 Monate, Feb. 2014 - Nov. 2015
Technical Support Analyst – Operations
Adecco Bulgaria
Working as a 1st level agent responsible for the administration of systems and applications. - Monitoring production and non-production environments. - Following ITIL based processes. - Delivering 24/7 support. - Ensuring the operation of various applications. - Managing incidents and working on customer requests over the supported environments.
Ausbildung von Zhivko Atanasov
3 Jahre und 10 Monate, Sep. 2006 - Juni 2010
Electronics
Technical University of Sofia
Medical Electronics
Sprachen
Englisch
Fließend