Viktoriya Angelova

Inviting the customers into the shop; Demonstrating and marketing luxury skincare products; Making facial treatments; Handling cash register.

Leading team of recruiters; Recruitment of employees for the teams; Training of employees; Control and support the teams in the process of work; Compilation of procedures; Preparation and submission the reports of the accomplished work done by the teams; Active communication with all other team leaders in the company.

Recruitment of employees; Training of employees; Managing different projects - outgoing and incoming line; Organizing the execution of different projects in time; Control and support of the team in the process of work; Compilation of working schedules and procedures; Preparation and submission of reports on the work done by the team; Preparing a bonus scheme for individual teams; Communication with current and future partners.

Planning of orders and deliveries; Communication with current and future suppliers, partners, customers; Preparation of promotional materials and campaigns; Attract customers; Preparation of offers, agreements and civil contracts; Planning and participation in events; Development of sales and services in the center; Preparation of daily, weekly and monthly reports and references for the development of the center; Recruitment of instructors and staff; Drawing up a schedule of instructors and staff.

Planning, guiding and controlling the activity of the department; Controlling the implementation of the department's objectives and adherence to company rules and procedures; Introduction, aggregation and storage of information concerning the work of the department; Preparation of daily and periodical reports and presentations summarizing the tasks performed by the employees in the department and the work of subcontractors; Recruitment of new employees in the team.

Organization and control of the team's daily tasks; Optimize the daily schedule of installation teams and maintenance teams to better pack groups; Preparation of daily and periodical reports and presentations, summarizing the tasks performed by the employees in the team; Active participation in the recruitment of new team members.

Processing of new client requests and serving current customers who need to visit the address by a specialist in order to solve a problem with the service used; Preparation of the daily schedule of the installation teams and the teams responsible for the maintenance of the fixed services; Coordination of installation teams and teams responsible for maintaining fixed services.

Processing of new client requests and serving current customers who need to visit the address by a specialist in order to solve a problem with the service used; Preparation of the daily schedule of the installation teams and the teams responsible for the maintenance of the fixed services; Coordination of installation teams and teams responsible for maintaining fixed services.

Controls the achievement of the set goals, both at shop level and at individual level by employees; Responsibility for the shop's vision; Managing shop resources; Activating services, processing applications, receiving cash payments and performing transactions relating to deposits; Responsibility about the competence of the employees in the shop; Responsibility about the quality of customer service in the shop; Communicating with problem customers and solving their problems on the spot.

On-site customer service in the shop - accepting payments and signing contracts; Responsibility about processing and storing the documents in the office; Responsibility about the training of new employees.

On-site customer service in the shop - accepting payments and signing contracts.