Veronika Antaloczi

Implementation of cutting edge Customer Relationship Management, Sales Force Automation software on iOS, Android mobiles and Win8 for the Pharmaceutical & Retail Industries. Responsible for all aspects of the implementation, aligned to critical business needs to ensure customer satisfaction and successful delivery with specific focus on sales force effectiveness. Agile transformation of Product development team.

Leading the built of ADP GlobeOnLine product for International HR/Payroll in 66 countries through the whole product development life cycle. My responsibilities included the definition of strategy, roadmap, user stories. Responsible for coordinating product development teams in the India, Spain and UK (Agile), testing, Cloud release management and ongoing maintenance and support.

Successfully delivered the following complex SAP and Oracle Siebel based software projects to help to drive improved business performance and deliver corporate goals. I’ve participated in requirement gathering, building solutions designs, configuring, testing as well as providing trainings, supporting end users and controlling budget and planning. ADP Streamline , SAP Business Development , La Caixa , AENA- Airport of Barcelona, PepsiCo , Scientific Park of Barcelona , Novartis.

In charge of all CRM, BI related initiatives. Responsible for Siebel eMedical version 7.0.4.2 implementation of Sales Force Automation y Call Center modules in Mexico. Development of a Patient Management and Government Bid Management modules to improve client care (hospitals/ patients) and significantly reduce operating costs.

Principal Consultant. I have participated in 2 International Full life-cycle projects in Mexico to improve operational efficiency for Sales Force, Customer Services and Telemarketing (Call Centers) for Latin America in Organon Mexicana S.A. de C.V, (PharmaCo.) and American Express Bank S.A de C.V (Banking). Also participated in the Oracle Financials 11i implementation in Hungary for the biggest Hotel chain Danubius Hotels.

I’ve participated in the implementation of the financial modules of following 7 full life cycle ERP Implementation projects in the Pharmaceutical and Retail Industries. I was also Business Analyst in the Euro Product Development project for SSA Europe in the UK and Spain to design the movement of the different European currencies to the Euro for the ERP BPCS used by 13,000 customers.