Vedran Horvatinec

• Coordinating internal resources and vendors for the flawless execution of projects • Reactor layout - Hydrogen production - HDS, Steam reforming, HTS/LTS - Clariant catalysts • Reactor layout - Environmental catalysis - Clariant catalysts • Management BU Hydrogenation

• Establish and maintain relationships with third parties/vendors • Technical consulting and product application • Ensure resource availability and allocation • Manage the relationship with the clients and establishing new Markets

• visiting customer sites including pharma industry, universities and industry laboratories to perform calibration, maintenance and repair on customer’s Manual Liquid Systems (MLH) • performing calibration according to manufacturer/ ISO norms • contact to existing service customers regarding ongoing needs if required • reading and interpreting technical diagrams of Instruments • work togeather with Sales to promote service & provide technical support

• provide support to the customer through the full sales cycle and to support their technical requirements in product implementation and ongoing use • collaborating with customers in order to adjust and provide them optimal solution • maintains and improves quality results by following standards; recommending improved policies and procedures • identifying and establishing new business • assesses competitors by analyzing and summarizing competitor information and trends

• improving processes and resolving problems within sales department • management of inbound sales opportunities • supervising sales team and analysing statistics • holding eduacations and daily briefings • participation in employee selection and hiring process • employees evaluations • sales strategy planning • making daily, weekly and monthly reports to the board