Dr. Ugo Mirenghi

• 3rd-level support for the operational databases activities; • Perform database systems engineering, developing and setting standards, testing of new database version; • Evaluation and selection of new products, activity planning and reporting; • Plan, prepare, test and implement maintenance activities (such as patches and software upgrades); • Proactively identify areas of improvements, propose new solutions based on new technologies and provide active support for their implementation.

• 3rd-level support for the operational databases activities; • Perform database systems engineering, developing and setting standards, testing of new database version; • Evaluation and selection of new products, activity planning and reporting; • Plan, prepare, test and implement maintenance activities (such as patches and software upgrades); • Proactively identify areas of improvements, propose new solutions based on new technologies and provide active support for their implementation.

• Oracle DBA team leader • Online (OLTP) and Data Warehouse database management; • Databases performance tuning; • AWR/ADDM analisys; • Oracle Database Vault – Installation and configuration; • Oracle Transparent Data Encryption (TDE); • Backup & Recovery – RMAN; • Incident, Problem and Change Management according to ITIL methodology using Remedy (working knowledge); • Member of an on call rotation 7x24;

Project: HP Service Center Role: Oracle Database Administrator Description: CRM application ITIL based Functions/activities developed inside the project • Analysis, planning and development of a data porting procedure from HP Service Desk to HP Service Center; • Database performance tuning for production environment; • Ordinary and extraordinary Oracle database management for production environment.

Project: CLI Screening, DSA-ADSL, Mobile Number Portability (MNP) Role: Oracle Database Administrator Customer: WIND • Analysis, planning and realisation of application database using ER metodology (Entity Relatinship); • Application development support; • Application performance tuning.

Project: PANDA – Planning Access Network Design Application Role: System management Service Project Leader Functions/activities • Statspack analisys; • RMAN; • Database management and performance tuning for production environment. Project: NDB – Network Database Role: Technical support team leader for development Functions/activities • Database management and performance tuning for development environment; • Analysis, planning and development of a data porting procedure written in PL/SQL.

Project: SFI – International Billing System Role: Developer Description: Application created for the billing management of international phone calls, commissioned by ETECSA-Telecommunication Society in Cuba. Functions/activities • Application development of the International Billing System in an Oracle Developer 2000 environment. Project: Service Maker Role: Developer Functions/activities • Application development in an Oracle Developer 2000 environment.