Tuyana Khoroshevskaya
Angestellt, Service Sales Account Manager | Alpine region, Avaya Switzerland GmbH
Abschluss: Master of Business Administration - MBA, World Technological University UNESCO
Erlinsbach, Schweiz
Über mich
● 10+ years of selling ICT Solutions (in world leaders IBM, Avaya) ● 12+ years of customer-facing experience ● 14+ years of driving success within the international and fast-paced environment ● Migrated to Cloud Solutions top Swiss accounts like Nestle, IKEA, Credit Suisse, Stadt Bern, Kantonsspital Aarau etc. ● Public Sector, Healthcare, Banking, Retail – direct relationships with C-level and senior executives ● Hit the target selling Professional Services, SaaS, PaaS ● Cross industry experience (Banking, Transportation, Telecom, Retail, Government) ● English, German – fluent ● Top-performer, hit or exceed the targets.
Werdegang
Berufserfahrung von Tuyana Khoroshevskaya
Bis heute 3 Jahre und 10 Monate, seit Sep. 2020
Service Sales Account Manager | Alpine region
Avaya Switzerland GmbH
- Manage my assigned territory/accounts: analyse, engineer value, plan, and qualify opportunities. - Demonstrate decision makers how OpEx services (Cloud, Subscription) can boost expansion and balance their workload. - Manage pipeline, from lead to closing the deal. - Develop and maintain “Problem to Solution” expertise: identify an issue, build a compelling business event, and turn the project into a closed deal. - Orchestrate a virtual team of sales, service, product, and tech resources.
8 Jahre und 4 Monate, Mai 2012 - Aug. 2020
Customer Service Manager | Account Manager
IBM Global Business Services
- Was selling IBM Professional Services and Vendor Solutions. - Aligned the value of IBM solution to the customer’s overall business plan. - Engaged with customers, exploring their pains, local laws, and industry specifics. - Orchestrated the team of presales, delivery managers, and product specialists. - Acted as customer’s advocate, collected customer feedback, and turned it into new features. - Acted as a subject matter expert for external and internal stakeholders in customer-related issues.
1 Jahr und 11 Monate, Juni 2010 - Apr. 2012
Deputy Director-General
TDK Trading Company
- Developed networks/partnerships at the local and international levels. - Drove key strategic initiatives across the company (Programs, Projects, Services etc.) - Coordinated interdependent activities between departments, to deliver seamless service to internal and external stakeholders.
1 Jahr und 7 Monate, Nov. 2008 - Mai 2010
Export Director
PROMstahl Polska sp.z o.o.
Ausbildung von Tuyana Khoroshevskaya
11 Monate, Jan. 2013 - Nov. 2013
Global Sales Professional
IBM GLOBAL SALES SCHOOL
2 Jahre und 1 Monat, Apr. 2008 - Apr. 2010
Business Administration
World Technological University UNESCO
4 Jahre und 11 Monate, Sep. 1999 - Juli 2004
Applied Linguistic, Intercultural Communication
Irkutsk State Linguistic University (IGLU)