Tomislav Peharec
Angestellt, Senior Administrator IT Endpoint Management, PUMA Group
Nuremberg, Deutschland
Werdegang
Berufserfahrung von Tomislav Peharec
• Responsible for Intune environment managing Windows 10, iOS and Android devices • Administration of M365 workloads • Automating various Intune and O365 workloads with Powershell and Graph API
5 Monate, Okt. 2019 - Feb. 2020
Teamlead System Center & Monitoring Services
HWS Informationssysteme GmbH
• Administration and operations on in-house developed Identity Management solution managing 70000+ users • Support and operations on custom IT service portal • Responsible for complete SCOM 2019 environment monitoring 6000+ servers (Windows and various Linux distributions) • Operations on enterprise SCCM environment • Automating various Active Directory, SQL and SCOM workloads with Powershell
2 Jahre, Nov. 2017 - Okt. 2019
IT Administrator
HWS Informationssysteme GmbH
• Administration and operations on in-house developed Identity Management solution managing 70000+ users • Support and operations on custom IT service portal • Responsible for complete SCOM 2019 environment monitoring 6000+ servers (Windows and various Linux distributions) • Operations on enterprise SCCM environment • Automating various Active Directory, SQL and SCOM workloads with Powershell
8 Monate, Apr. 2017 - Nov. 2017
Service Desk Specialist
Span d.o.o.
• Administrative and technical processing of incidents / change requests using various ticket handling products (ServiceNow and BMC Service Desk Express) • Advanced monitoring and troubleshooting of customer enterprise systems • L2 and L3 support for various Microsoft products and technologies • EOP and ECP support for enterprise customer with 70000+ users • Monitoring & maintaining O365 Synchronization and provisioning • Patch management on enterprise environments
1 Jahr und 2 Monate, März 2016 - Apr. 2017
Service Desk Operator
Span d.o.o.
• Administrative and technical processing of incidents / change requests using various ticket handling products (ServiceNow and BMC Service Desk Express) • Advanced monitoring and troubleshooting of customer enterprise systems • L2 and L3 support for various Microsoft products and technologies • Patch management on enterprise environments • Updating documentation and manuals • Creation and management of Active Directory objects (users, groups, delegation, OU structure)
6 Monate, Okt. 2015 - März 2016
Support On Site Specialist
Span d.o.o.
• Administrative and technical processing of incidents / change requests using CA Service Desk Manager • Troubleshooting laptop, computer, printer and mobile device issues • Delegation of computer and software deployment • IT asset management and keeping the records on user's equipment • Leadership role over a support team of seven people
1 Jahr und 8 Monate, März 2014 - Okt. 2015
Support On Site Technican
Span d.o.o.
• Administrative and technical processing of incidents / change requests using CA Service Desk Manager • Troubleshooting laptop, computer, printer and mobile device issues • Assisted on computer and software deployment • IT asset management and keeping the records on user's equipment
2 Jahre und 5 Monate, Nov. 2011 - März 2014
IT Equipment Salesman
Mikronis d.o.o.
• Salesman with biggest Croatian laptop store • Advising the customers on IT equipment such as laptops, workstations, peripherals, monitors and printers (in-person, e-mail or telephone)
1 Jahr und 11 Monate, Jan. 2010 - Nov. 2011
Gas Station Attendant
OMV Hrvatska d.o.o.
• Working with customers on the gas station (collecting the money, handing over the receipts), served drinks and washed cars • Answering questions and providing support to the customers if necessary (filling the tank or tires), keeping the gas station clean
Sprachen
Englisch
Fließend
Croatian
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