Tarek Abdo
Angestellt, Senior Applications Engineer, Bentley Systems Incorporated
Dubai, Vereinigte Arabische Emirate
Über mich
With an extensive 8+ years of international experience in the EMEA region, now I communicate best practices to drive better user and software adoption of ProjectWise at a global scale (SaaS), based on international standards like ISO19650, ISO27001, ISO7200. A positive attitude in a continuous self-improvement journey, with the focus on maintaining partnerships and active collaborations with cross-functional teams like Marketing, Business Development, User Success, and Product Managers to contribute to product advancement and digital project delivery. Known for a confident, high-energy style, and my hungry mind. Peak life experiences range from Sky diving to Scuba diving and managing an Arts & Music center in between. Specialties: Common Data Environments, SME in Project Information Management, ISO19650, ProjectWise, Product Success, Customer Success, Product Adoption, Technology Acceptance. Academic: MBA, Masters in Systems Engineering.
Werdegang
Berufserfahrung von Tarek Abdo
Bis heute 6 Jahre, seit Juli 2018
Senior Applications Engineer
Bentley Systems Incorporated
Launched the adoption team including goals set, with KPIs to improve technology acceptance by 40% in the first nine months for SMB. Designed global training and peer-mentoring programs for the sales force; improved the pre-sales process efficiency with automation, and reduced customers' onboarding time by 75%. Overhauled the reporting process and improved targeted customer engagement by 100%. Led high-level presentations and demos for C-level and D-level management.
4 Jahre, Aug. 2014 - Juli 2018
Automation Engineer
Consolidated Contractors International Company
Deployed Project Management applications for Mega EPC (Engineering, Procurement, Construction) projects in the MENA region; and provided the first line of support to operations teams. Conducted Service Validation and Testing for new software releases. Developed & implemented full-cycle BPM (Business Process Management) Solutions with a special focus on the optimization phase. Prepared Business Analysis plans covering business and functional requirements.
1 Jahr und 6 Monate, Juli 2012 - Dez. 2013
Systems Engineer
MGG The Linux Experts
Deployed open-source security systems to reduce the cost of licensing by 100%. Optimized hardware maintenance contracts and software security policies, resulting in improved customer satisfaction and contract renewal. Refined training material including presentations and courses sessions to shorten new hires' onboarding from weeks to days. Administered the budgeting and purchasing of Hardware or Software.
Sprachen
Englisch
Muttersprache
Arabisch
Muttersprache
Französisch
Gut